Hanover has been successfully housing and supporting people in Scotland for more than 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives.

We proudly provide and manage a wide range of housing throughout Scotland that enhances our residents’ quality of life.

Main Responsibilities

Would you like to contribute to a rewarding and engaging environment? Join our enthusiastic and professional team as we promote independent living, provide housing management and housing support to our valued residents at our Care West developments. This permanent post involves working 152 hours per month and includes sleepovers for which you will receive an additional sleepover payment for each shift worked. This post requires you to have driving license and access to a car and will be remunerated for your mileage from base to developments .

You will be providing housing management services which enable older people to retain the role of tenant, to exercise choice and independence.

• Administer and manage Housing Support and Care Plans.

• Manage the service and ensure catering and domestic services are provided in accordance with Association standards in the absence if the Line Manager.

• Ensure the provision of an efficient and effective meals service including setting tables and preparing the dining area to ensure a pleasant mealtime experience for all.

• Ensure appropriate professional help is accessed and provide care and support until effective arrangements are in place in the event of an emergency.

• Organise repairs/maintenance and management of rent.

• Assist with complex or sensitive situations such as account queries, complaints, or property matters.

• Liaise with colleagues, families, and external agencies.

• Arrange for advice, assistance and installation of appropriate aids and adaptations to enhance independence.

What We Are Offering

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary & Pension Options

• Ongoing ‘on-the-job’ training and Continuing Professional Development (CPD)

• Access to our Hanover Perks paltform with high street and fuel card discounts

• Employee Counselling Service

• Family Friendly Policies

• Cycle to Work Scheme

• Tech Scheme

Interview Date: Tuesday 4th June 2024.

We are most proud of our people at Hanover. We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Manager’s you will be able to further develop in your career.

Hanover is an equal opportunity and disability confident employer.

Hanover (Scotland) Housing Association Ltd

Scottish Charity no: SC 014738

Contact information

To find out about working with Hanover, contact us on 0800 111 4646 or email at recruit@hanover.scot