Mobile Support Worker

About the role

An exciting opportunity has arisen within the Supported Housing Team to undertake the post of Mobile Support Worker on a part time basis.

The successful candidate will be responsible for the provision of a comprehensive and reliable housing support service for our tenants of sheltered accommodation. This includes emergency response to calls from the community alarm service for frail, elderly and disabled tenants and residents.

The ideal candidate will have experience working with an elderly client group in a supported housing or similar environment. You will have good communication skills and be able to show empathy and compassion in sometimes challenging situations. You will also be a good problem solver and be flexible and adaptable to change.

The service covers 24 hours a day, 365 days a year and you will be required to work within a 5 week rota that covers 4 on calls (8pm – 8am) and the following shift pattern.

Week 1         9-3 Monday, Tuesday, Wednesday, and Friday

                     12-5 Saturday and Sunday

Week 2         9-3 Monday, Wednesday, and Thursday

                     8-1 Friday

Week 3         4-8 Monday to Friday

Week 4         9-3 Monday to Friday

Week 5         9-3 Monday to Friday

What will you be doing?

The role is to support tenants to remain independent in their own home. We provide practical,  housing support to our tenants from dealing with property condition, to help with benefits and medical referrals. Whilst we do not provide personal care, we may complete referrals for social care support.  

About you

You will be a caring, compassionate individual that wants to promote independence and ensure that tenants have the tools to remain in their own home for as long as possible. Some IT skills are essential, as well as a positive attitude and a driving licence.

Our benefits

We offer:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• agile and flexible working arrangements to help you with a healthy work-life balance.

About us

We are a new unitary council, established in April 2021; we are one of the largest unitary councils in the country. Our vision for North Northants is to be 'A place where everyone has the best opportunities and quality of life'.

Our priorities are:

• helping people live active fulfilled lives
• caring for our young people, providing them with high quality education and opportunities
• enabling a thriving and successful economy
• leading on a green and sustainable environment
• ensuring our communities are connected so they can shape their lives and where they live
• providing modern public services

Our values, as chosen by our staff, are - Customer-focused, Respectful, Efficient, Supportive and Trustworthy.

Your differences make us different - Achieve Together.