AddressModern Apprenticeship – Administration
Duration: 12 months fixed term
Location: Atrium Court, Glasgow, G2 6HJ
Salary: £19,901 per annum
Start Date: August 2024
Build a career to be proud of with a ScotRail Modern Apprenticeship.
With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.
ScotRail is four times accredited as a Top Employer, has achieved Leaders in Diversity and is a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse backgrounds.
The Opportunity
As part of our HR team, you'll gain valuable hands-on experience in a variety of administrative tasks, working across different HR teams from Early Careers, People Services, Rewards and Recognition and Recruitment.
This is more than just an apprenticeship; it's a springboard to your future. You'll receive a competitive salary, ongoing professional development, and the chance to earn a nationally recognised qualification while gaining experience in a dynamic and growing industry.
As a HR Administration Apprentice, you will be:
- Responding to mailbox enquiries and gather information on Microsoft Applications.
- Support with the use of company applications and processes.
- Assist with the development and delivery of careers and employability activities.
- Updating files and records.
- Other administrative related duties.
The Person
Due to funding criteria, this apprenticeship is open to people aged 16 to 24, and people up to age 29 who identify as having a disability or who are care experienced. Whether you're coming straight from school, further education or are already in employment, we would love to hear from you.
As a minimum, applicants should have relevant skills, qualifications and/or experience at SCQF Level 4 (or above) including English. A business/admin subject is preferred but not essential.
(Many of you might know what the SCQF Framework is but if you don’t, we have included a link to the framework to allow you to find out what level you are working at – https://scqf.org.uk/about-the-framework/interactive-framework/
Candidates should have:
- An interest in working in administration.
- A willingness to learn.
- A willingness to complete a 12-month apprenticeship.
- A willingness to attend regular reviews to discuss your progress and development.
- A willingness to attend internal training (and external training if required) and taking responsibility, with support, to collect the evidence required for your SVQ Portfolio.
What can you expect from your apprenticeship?
To develop skills, knowledge, and experience in all relevant aspects of administrative support. This will be through on the job training, attending regular meetings with the mentor and assessor leading to the successful completion of a relevant SVQ.
You will learn how to use our I.T systems, Word, Excel, and all Office 365 applications. You will learn about teamwork and how to manage your workload. You will learn how to communicate in a busy office environment, while developing essential customer service skills.
Your time will be divided between gaining real life workplace experience with ScotRail and allocated time each week to complete your qualification.
Benefits
We’ll ensure you’re rewarded for your contribution with a competitive package that includes:
- Contributory Final Salary Pension scheme
- Free and reduced rate rail travel for you and your family, where applicable.
- Generous holiday allowance
- Hapi benefits package, offered to everyone at ScotRail.
You can discover all our benefits here - www.scotrail.co.uk/about-scotrail/start-your-journey-success/life-scotrail
We’re committed to creating a workplace culture that embraces diversity, inclusion and belonging for everyone - www.scotrail.co.uk/diversity
The selection process:
- Submit your application – be sure to spend enough time on it, taking your time to explain why you would like to be an Administration Apprentice. Research the role before applying and check your application for any errors before you submit it as well.
- If you are shortlisted, we will invite you to undertake assessment.
- If successful, the next stage will be an interview with the hiring manager.
- The final stage for successful candidates will be a medical questionnaire and Disclosure Scotland. You’ll then be asked to provide at least 2 satisfactory references. At this point you’ll be welcomed on board.
