National Account Manager Retail Ote From £52Kpa

National Account Manager, Greenford, London, supporting the growth and management of the Retail channel, whilst ensuring that both the customer needs and internal business and operational needs are met. Reporting to the Head of Retail in a team of 4.

A Bit About Us:

Belazu has been a pioneer of supplying chef grade ingredients within the UK’s Foodservice for over 30 years. Having launched into retail in 2015 our retail range now include cooking pastes, pesto, nuts, oils, vinegars, and tahini and we have ambitious plans to grow even more in the next 5 years. We are a Gold Standard Investor in People Award winner and a responsible, ethical B Corp accredited business. We balance the needs of our people, our product and our planet alongside our need to be profitable.

Belazu has a diverse workforce that not only contributes to a positive company culture, but also to our achievements. We welcome the unique contributions that you can bring in terms of your education, opinion, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

The Role:

In this full-time role as a National Account Manager, you will be focused on the management of Waitrose, Sainsbury’s, Costco and some Export customers. It is customer facing, involving sales visits to new and existing customers, with a view to further growing this area of the business which is up 250% over the last 5 years delivering £15m+ in retail sales over the last year.

Key Accountabilities & Responsibilities

• Day to day customer management
• Recommending and implementing promotional plans and in store activation (trade marketing)
• Management of promotions and tracking compliance
• Building category stories to facilitate new and existing SKUs listing and distribution
• Track spending to ensure that we get the best return
• Tracking business performance and making recommendations to improve performance
• Providing regularly updated forecasts by customer for supply chain within 25% forecast accuracy
• Managing and administering multiple customer performance reports
• Working with all business departments to provide information
• Monitoring and reporting on future sales and marketing activity
• Completing JBP Negotiations
• EPOS reporting on a weekly basis using Elm portal
• To contribute to the Health & Safety, Food Safety and Socio-Environmental Belazu values

National Account Manager key skills and experience:

Ideally you will have a background including 2 or 3 years in an FMCG environment, or in a results-driven sales, marketing environment within FMCG and/or retail. The following competencies and behaviours are key to doing the job well, and are more vital than specific qualifications, but well developed Excel and Powerpoint skills, an analytical brain and experience in dealing with the retailers from a sales point of view will be important tools in this role. Education to degree level is useful rather than essential but good networking ability with an existing network of relevant industry contacts is preferable.

Key Competence & Behaviours

• A can do, self starting attitude
• Loves ticking off actions and tasks
• Comfortable in front of customers and external parties
• Commercially aware and savvy
• Able to think logically with a propensity towards strategic thinking
• Agile and resourceful
• Able to overcome issues – solutions focussed
• Organised & detail focused
• A team player
• Eager to learn and contribute

To be successful in this National Account Manager role, you will need a hands on and can-do attitude, with an entrepreneurial & naturally instinctive mind-set. You will have the ability to work to deadlines and prioritise workload. You will show a willingness to partner with other departments. Ideally you will be adaptable, agile and flexible, able to multitask. You will contribute to, and thrive in a high energy, high performance environment, and enjoy leading with commercial ideas and suggestions. A real foodie with natural curiosity and consumer focus and excellent sales negotiation skills will excel in this role.

In return, we have a great package of benefits at Belazu:

• 25 days annual plus 8 public holidays per annum
• Auto-Enrolment Pension, plus an enhanced pension option
• Discretionary annual bonus scheme
• Learning and development opportunities for everyone in the business
• Life assurance from day one
• Cycle to work scheme
• Employee benefits portal with retail discounts, EAP and GP service and financial support tools
• Volunteer days and active CSR programme
• Free parking on site
• Up to 40% discount on Company products
• Socials and internal awards
• Subsidised Canteen

Terms

• 40 hrs/wk i.e. 8.30am-5pm Mon-Fri (start and finish times flexible) with a 2 day/week office; 3 day/week WFH hybrid working model.
• Probationary period 3 months
• Annual salary review
• KPI related bonus

Thanks for reading our job advert. We do our very best to bring to life what it’s like working as part of our team. Diverse teams really are the best teams. We want everyone to feel they can be themselves at work and develop their talents to the full. All colleagues are expected to take personal responsibility for keeping our workplace free from discrimination, harassment, and bullying - a place where everyone is treated fairly and respectfully.
We also know that sometimes some candidates may be put off applying for a job unless they think they can tick every box. If you are really excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… go on… why not give it a whirl? Good luck!