Neighbourhood Housing Officer

Neighbourhood Housing Officer (£35,856 per annum, full-time, 11 months maternity cover)

Job Role

We are looking for an experienced Neighbourhood Housing Officer, to join our skilled and friendly team.

You will be proactive and professional and be adept at tailoring your approach and service according to individual situations and circumstances. You will work closely with tenants to ensure they can sustain their tenancies and maintain their homes to a good standard to fulfil our landlord statutory obligations for compliance, and to meet Decent Homes Standards. You will use relevant tools, interventions and tenancy enforcement action, where necessary, to manage tenancy breaches, or anti-social behaviour. You will work with tenants to develop cohesive communities and areas where people want to and are proud to live.

You will work in partnership with other agencies and third parties to support tenants who may have complex needs or a number of vulnerabilities. You should be experienced in recognising and taking action in relation to any Domestic Abuse or Safeguarding concerns. You should have experience of and be confident to have challenging or difficult conversations in order to achieve the best possible solutions and outcomes.

You will be responsible for providing a full, housing management service for a patch of 580 properties, across the Sevenoaks District.

This position requires an enhanced DBS check, a full valid driving license with access to a private vehicle with business and commuting insurance.

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special.  Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package – generous pension and life cover, health cash plan,  flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Application Information

We will only consider applications submitted with a full CV and completed application form.

There is information on our website about our recruitment process.

Advert Closing Date: 9am on 12 February 2024

Interview Dates: 20 and 21 February 2024