Neighbourhood Officer - Ballymena

JOB TITLE: Neighbourhood Officer

LOCATION: Ballymena

SALARY: £10.98 per hour

DURATION: Temporary

HOURS: Monday-Friday, 9am-5pm, 37 hours per week.

Apple Recruitment are currently seeking a temporary Neighbourhood Officer for our public sector client based in Ballymena. This role is initially temporary for 3 months with ongoing possible extensions. The purpose of this role will be to provide a supporting and complementary role to the Patch Manager teams by undertaking an agreed programme of duties tailored to the needs of estates and communities throughout the Area.

ESSENTIAL CRITERIA:

1.         (i) Hold a BTEC National Certificate or equivalent Professional or Technical qualification* (Level 3) plus at least one year’s relevant customer service or general administrative experience

Or

(ii) Have five GCSEs* (Level 2), or equivalent qualification, plus at least two years’ relevant customer service or general administrative experience

Or

(iii) Can demonstrate three years’ experience in a relevant customer service role or general administrative experience

*Refer to Qualifications Framework for equivalencies

2.         Candidates must demonstate relevant experience in dealing appropriately with customers in a challenging environment

3.         Applicants must demonstrate (to be assessed at interview)

•          Ability to actively listen

•          Attention to detail and organisational skills

•          Knowledge of a service or product

•          Ability to work independently and as part of a team

•          Customer focus and empathy

•          Conflict resolution skills

3.         Possess a full current UK driving licence or have access to a form of transport that will permit the candidate to meet the requirements of the post in full.

To apply for this role please email your CV in strictest confidence to Shane at Apple Recruitment and you will then be contacted to discuss the opportunity.

All applicants will be treated in the strictest confidence.

Please ensure your CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Please note only applicants that match this criteria can be considered for the role.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.