Company

Wild Recruitment AgencySee more

addressAddressWakefield, West Yorkshire
CategoryCustomer Service

Job description

Are you looking for a rewarding career path, where you can make a difference?

Wild Recruitment are proud to be working in partnership with Yorkshire Ambulance Service to support recruitment for 111 Call Handlers.

No previous experience is needed as full training will be given. Although experience within a customer service position is essential, you will need basic computer skills and a great telephone manner.

You will be the first point of contact for the general public calling 111.
You will deliver high quality, safe and clinically effective health care support over the telephone. This service is open 24/7 so you work as part of a team covering day, night and weekend shifts so you must be fully flexible.

WHO SHOULD APPLY

  • Candidates must be available for 6-weeks of full-time training (Tuesday to Saturday 8am - 4pm or 4pm - midnight)
  • Candidates must be available for 12-weeks without any upcoming holiday (this is due to training).
  • You must have a flexible approach to working hours - ALL ROTA'S will include a mixture of shifts including nights, earlys, 3/4 weekends and 6/8 bank holidays (please note that rota's are given to you 5 weeks in advance)

HOURS & PAY

  • Weekdays = Hours Worked between 06.00am to 20.00pm During first 12 weeks £10.42ph , Pay updates after training.
  • Nights = Hours worked between 20.00 to 06.00am and Saturday shifts during the first 12 weeks £14.07ph. Pay updates after training.
  • Sundays and Bank Holidays During the first 12 weeks £17.61ph. Pay updates after training.

If you would like to be consider for this role, please do not hesitate APPLY TODAY WITH YOUR UPDATED CVand Andrea will be back in contact to discuss further.

Job Types: Temporary contract, Temp to perm
Contract length: 6 months

Pay: £11.67-£19.72 per hour

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Experience:

  • customer service: 2 years (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

Benefits

Company pension, Free parking, On-site parking
Refer code: 2971213. Wild Recruitment Agency - The previous day - 2024-03-12 00:56

Wild Recruitment Agency

Wakefield, West Yorkshire
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