Address
Form of work
Salary# PLEASE NOTE THAT THIS IS NOT A LIVE IN ROLE. INTERESTED CANDIDATES WILL NEED TO LIVE WITHIN A REASONABLE COMMUTING DISTANCE #
Do you have night reception experience and are you looking to work for a prestigious organisation that offer excellent benefits including 30 days paid annual leave, company pension and staff discounts!!!
If so, we would like you to manage the reception department during the night and take on all reception duties. To attend to any guests needs efficiently and effectively, and to ensure all buildings are secure at night.
Key Responsibilities
- To manage reception during the evening hours
- Check in late arrivals and check out early departures in line with hotel procedures
- To answer any calls/emails and to take effective messages
- To attend to all late night guest requests including bar service and night room service menu
- Ensure set up of the hotel for the day’s next business including function and conferencing rooms.
- To ensure all access to the hotel is secure and perform any related security jobs as required overnight
- Report any faulty equipment to the relevant persons
- Perform all pre & post night audit duties
- Collect all overnight breakfast orders and relay to early kitchen staff
- Collect post and distribute to the relevant departments
- Liaise with the housekeeping department to see what areas need cleaning during the shift
- To take part in scheduled training and to proactively take part in relevant hotel meetings
- To have extensive knowledge of all hotel facilities
- Identifying and removing potential H&S hazards
Skills
- Previous experience as receptionist or Night Duty Manager
- To have a proactive approach to work and a positive attitude which reflects the ability to work on one’s own initiative
- Excellent verbal communication in the English language
- Ability to work methodically and to a time frame
- IT skills
Hours
40 hour contract based on a rota of 4 nights on then 4 nights off – Each shift is 9pm until 7am
Please apply for more details......
