Night Porter

Located in the heart of the Cairngorm National Park, Macdonald Aviemore Resort includes three luxurious hotels and 18 woodland lodges, as well as restaurants, bars, cafes, shops, a cinema, a leisure centre and spa, championship golf course and other facilities, so it's the perfect place for a holiday. Aviemore is a mecca for outdoor activities & places to explore, there really is something for everyone no matter what your level or experience.

Our nights team play a vital role in the day to day running of our resort, preparing the business for the coming day and dealing with all guest queries and requests during the quieter hours. A customer facing role means being on show - so smart appearance is important along with a warm welcoming smile as you make our guests feel comfortable and relaxed. At Macdonald Hotels, our people are the key to the Company’s success and our guest’s satisfaction. As well as being confident and approachable, commitment, enthusiasm and energy are essential along with excellent communication skills which will enable you to interact with guests, interpret and act on their needs and liaise with others in your team.

Our Night Porters are hardworking individuals who can work on their own initiative and are key players in the front office team. This role is ideal for those who have experience of working in customer facing roles within the hospitality sector. However, we are able to provide training for individuals with quality customer service experience, who are able to display a willingness to learn and a commitment to helping us to deliver our core standards and provide our guests with a great experience every time.

Please consider the above criteria carefully before starting your application, as when recruiting it’s important to us that we are the right choice for you, as well as you being the right choice for us. We believe it is the people we employ that make the difference to the experience of our guests. Our people take pride in what we do, and the standards we expect. They are passionate about working with Macdonald Hotels and care about doing their very best for every guest.

Competitive Rates of pay plus seasonal bonus available.

Benefits include

• Substantial discount on rooms across the Macdonald Hotels & Resorts group for yourself and friends & family
• Refer a Friend scheme that pays up to £200 for each successful referral that you make
• Free use of our leisure, pool and gym facilities at off peak times
• 25% discount on food and drink and spa treatments across our hotels and resorts
• 20% discount on golf
• Live in accommodation available
• Access to the Employee Assistance Programme through Hospitality in Action
• Access to Wagestream which offers a real-time view of accrued pay and access to earned wages, as well as a savings function and independent financial tips.
• Auto enrolment into our pension scheme and life assurance
• Uniform provided and free meals when on duty

Job Type: Full-time

Salary: £11.50-£13.00 per hour

Expected hours: No less than 40 per week

Schedule:

• 12 hour shift
• Night shift

Work Location: In person