Office Administrator

About Us:

KC Skip Hire and Recycling Site is a leading provider of waste management solutions. We pride ourselves on our commitment to excellent customer service and efficient operations. Our team is dedicated to maintaining high standards of environmental responsibility while delivering top-notch service to our clients.

Job Description:

We are looking for a motivated and organized Office Administrator to join our dynamic team. The ideal candidate will be a reliable professional capable of handling a variety of office tasks with a focus on customer service and operational support.

Key Responsibilities:

Customer Service: Answer incoming calls from customers, provide information about our services, and address inquiries.

Driver Coordination: Assign and dispatch drivers for skip hire services, ensuring timely and efficient operations.

Office Administration: Perform general office duties including filing, data entry, and maintaining office supplies.

Flexibility: Assist with various tasks as needed, demonstrating flexibility and a willingness to support different areas of the business.

Qualifications:

Previous experience in an administrative or customer service role is preferred.

Excellent communication and organizational skills.

Proficiency in Microsoft Office (Word, Excel, Outlook).

Ability to multitask and manage time effectively.

Strong problem-solving skills and attention to detail.

A friendly and professional demeanor.

What We Offer:

Competitive salary

Opportunities for professional development

A supportive and collaborative work environment

Flexible working conditions

Key Responsibilities:

Customer Service:

Answer incoming calls from customers.

Provide information about services, pricing, and availability.

Address customer inquiries and resolve issues promptly.

Driver Coordination:

Assign and dispatch drivers for skip hire services.

Maintain schedules and ensure timely delivery and pickup of skips.

Communicate with drivers to handle changes and updates.

Office Administration:

Perform general administrative tasks such as filing, data entry, and managing office supplies.

Handle correspondence, emails, and documentation.

Assist in maintaining accurate records and databases.

Invoicing and Financial Management:

Prepare and send invoices to customers.

Track and manage incoming and outgoing payments.

Maintain accurate financial records and assist with basic bookkeeping tasks.

Flexibility:

Assist with various tasks as needed, including support for other departments.

Demonstrate adaptability in a dynamic work environment.

Job Type: Full-time

Benefits:

• Free parking
• On-site parking
• Private medical insurance

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person