Office Administrator Assistant

Office Administrator - Finesse Plumbing and Heating

Hutton Cranswick

About Us

Finesse Plumbing and Heating is a leading provider of plumbing services across the UK, renowned for our commitment to quality, professionalism, and customer satisfaction. As we continue to grow, we're looking for a polite and professional Administrative Assistant to support our team and help maintain the high standard of service our customers expect.

Job Summary

We are seeking an Administrative Assistant who will play a crucial role in the smooth running of our office. You will be the first point of contact for our clients, reflecting our company’s professionalism and dedication to service. Your responsibilities will include managing incoming calls, scheduling appointments, handling invoicing, and maintaining organised records.

Key Responsibilities:

- Answering incoming calls in a courteous and professional manner, providing a positive first impression.

- Scheduling and booking customer appointments with precision and efficiency.

- Handling invoicing and financial documentation, ensuring accuracy and timely processing.

- Maintaining an organised system for paperwork and digital records, ensuring all documents are accurately filed and easily retrievable.

- Providing comprehensive administrative support across various tasks, including email correspondence, data entry, and office supply maintenance.

- Assisting with day-to-day administrative tasks as required, supporting the overall operational efficiency of our business.

Qualifications:

- Proven experience in an administrative role, ideally within a service-oriented environment.

- Exceptional communication skills, both verbal and written, with a polite and professional manner.

- Strong organisational skills, with the ability to multitask effectively and meet tight deadlines.

- Proficient in MS Office (Word, Excel, Outlook) and familiar with invoicing software.

- A proactive team player with a positive attitude, willing to support a range of tasks to assist the team.

- GCSEs or equivalent required; further education or qualifications in Business Administration or a related field are advantageous.

What We Offer:

- A competitive salary.

- Opportunities for growth and development within the company.

- A supportive and inclusive team environment.

- A role within a reputable and expanding business.

Thank you for your interest in joining Finesse Plumbing and Heating. We appreciate all applications, but only candidates selected for interviews will be contacted.

Finesse Plumbing and Heating is an equal opportunities employer committed to diversity and inclusion in the workplace.

Job Type: Full-time

Salary: From £11.44 per hour

Expected hours: 40 per week

Benefits:

• Casual dress
• Company events
• Company pension
• Flexitime
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Expected start date: 01/04/2024