Office Administrator - Epsom

Job title:Office Administrator

We are looking for someone to join our friendly and dynamic team.

As an Office Administrator, you will be responsible for all aspects of order processing and fulfilment, invoicing, receipts input, and client account creation.

If you would like the flexibility to work from anywhere and a good work-life balance and you think you have the attitude and the skills to make a difference, please join us by sending your CV to

Salary: £20,000 - £25,000 (depending on the profile)

Location: United Kingdom (home office) with some regular travelling to our Epsom Office.

Working hours: full-time Monday to Friday, 9:00-17:00 with a one-hour lunch break

Extras: phone, laptop, pension scheme, 25 days holiday per year

About the role

This is a fantastic opportunity for someone who is a quick thinker and well-organised. Someone that is helpful and friendly to our clients as well as a good problem solver with attention to detail and to clients.

We are looking for a colleague with a positive attitude, who is a great team player and self-organised. We also need someone who is happy to help, has a flexible mindset when it comes to helping, and thinks of the client.

The Office Administrator will mainly be responsible for the order processing activities as well as helping clients with other enquiries.

Key tasks and responsibilities

• Processing orders on our online shop and ensuring pricing and, part numbers, shipping addresses are correct
• Sending orders from our online system to our logistics
• Fulfilling orders in our online system
• Invoicing shipped orders and sending out invoices
• Updating our accounting system with receipts and invoices from suppliers
• Managing Stock and placing orders with our suppliers
• Licensing the hardware we sell using our systems
• Managing Payments to our suppliers
• Maintaining User profiles on Online Training Systems
• Maintaining and Updating our price lists
• Maintaining and updating our CRM system
• Opening Trading Accounts for our clients
• Answering various questions for our clients such as Order Tracking, Stock Questions, Returns, and Logistics.

Training and lots of support will be provided for all of the above.

Key skills for the role

• Friendly and helpful attitude
• Quick thinker
• Good problem solver
• Desire to learn and transfer knowledge to customers
• Comfortable operating autonomously
• Ability to prioritize and multitask
• Works well in collaboration with others
• Limited travel may be required

The candidate can work from our office in Epsom, Surrey or from home. Some travel to the office will be required.

The candidate will report directly to our Finance Director.

Application process

Innon is a multicultural environment and considers all qualified applicants for employment without regard to race, religion, age, sex or sexual orientation.

Please write to to apply for the job, sending us your CV and a short introduction.

About Innon

We are a small dynamic team of 6 turning over 4.2 Mil this year. We are all free to take initiative, to make mistakes and to really test what works and what does not. We are all about helping our clients and each other.

Our services to the clients include:

• Products
• Commercial support
• Technical support
• Online learning
• Worldwide fast delivery

We are an innovative technology company aiming to always offer our clients the best solution in the market. We constantly explore new methods to improve our service and the way we work, learning from iconic thinkers across the globe and bringing new light to the industry.

Our team shares the values of such innovation and the passion for technology, a key factor that contributed to the company's constant sales growth.

Job Type: Full-time

Salary: £23,000.00-£25,000.00 per year

Benefits:

• Life insurance
• Sick pay
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)
• Administrative experience: 2 years (preferred)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Epsom

Reference ID: Office Admin Epsom