Office Administrator Required - Romford

Purpose and Objectives of Role

To provide administrative and clerical support to the apprenticeship programme, specifically with the Functional Skills Maths and English delivery. Specific duties of the role

• First point of contact for any queries or questions relating to English and Maths Functional Skills

• Communication with Apprentices to efficiently arrange and schedule in exams and Tutor sessions

• General admin support for Delivery Management team to ensure tasks are completed timely.

• Welfare -To support the team with making welfare calls when required and to assist with any welfare issues received via inbound calls.

All staff will be provided training on induction and throughout their employment regarding Safeguarding and Prevent. As a staff member you will be expected to learn the procedures to handle/ report case of this nature and how to take the appropriate action.

Desired Skills

Hardworking

Organisational skills, with the ability to organise and prioritise workload

Multi-tasking

Excellent verbal and written communication

Proficient in Microsoft office

Personal qualities

Outgoing

Personable

Driven

Charismatic

Desired qualifications

GCSES ( Minimum of GRADE C/4 in English & Maths)

About the Employer

As a well-established training provider in the UK, Harriet Ellis provides blended and online training courses in the Dental Nursing and Healthcare industry, achieving a consistent pass rate of over 90% on the NEBDN Dental Nurse Diploma courses.

The company is also a selected training provider for The Skills Funding Agency to offer government-funded Apprenticeships. The funding scheme provides support to Dental practices and creates opportunities for many apprentices.