Office Coordinator

Your new companyA leading UK manufacturer based in Kirkham, is recruiting for an Office Coordinator to join their Sales and Customer engagement team on a permanent full-time basis. This is due to a continued period of substantial growth both in the UK and Internationally, with ambitious plans to continue to grow ahead of the category, through its award-winning innovation programme.The working structure for this position is Monday to Friday 8:45am - 5pm with 30 minutes for lunch and 15 minutes break throughout the day.Your new roleAs Office Coordinator your duties will include order processing and creation of shipments ensuring delivery windows are achieved, along with overseeing all admin aspects including chargebacks, credits, returns & orders using weekly inventory.Responsible for the processing of business to customer, website orders & handling customer online queries, verbal, and written communication, answering incoming calls providing excellent customer relationships & outstanding customer care during busy periods.What you need to succeedTo be successful for this role you should have experience within administration and strong attention to detail. Ideally experience of working to tight deadlines and managing multiple priorities, along with being well organised, have excellent communication skills and being comfortable to challenge / ask questions. For this role, you should be passionate about Customer Service, with a 'Can Do' positive attitude at all times.What you'll get in returnIn return, you will be paid a competitive annual salary up to £23,400 depending on experience and will be joining a successful growing business during an exciting period. Along with 23 days annual leave (which increases YOY) plus bank holidays and flexible working if required.Other benefits include annual bonus at 3%, company pension at 6%, employee discount scheme on all products, Wellbeing, and wellness and free onsite parking.This role has the potential to grow and can offer personal and professional development opportunities.

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