Office Manager & Accounts Assistant
Full Time - 5 days a week
08:30am - 17:30pm
Central London (office based)
£32,000 - £36,000 per annum
The Office Manager & Accounts Assistant is required to provide support to both the Directors and the wider team, whilst ensuring the effective and smooth running of the office.
Duties
Admin
- The "go to" person of the office and first point of contact to the office
- Problem solving day to day issues as they occur
- Assisting with accounts administration, general bookkeeping, timesheets and expenses
- Answering and screening phone calls and general email inbox
- Organise meeting rooms
- Greet clients and guests and ensure they are well looked after throughout their visit
- Organise lunches for meetings as required
- Liaise with the Office Manager/ PA in the other office
- Takes meeting minutes as required
- Ordering of office supplies
- Troubleshoot IT problems, otherwise liaise with IT Manager
- Archiving and filing
- General adhoc tasks for members of staff
HR
- Advise Directors on HR protocol and seek advice from external consultant if necessary
- Manage end to end recruitment process
- Prepare for and carry out inductions
- Support for performance management , grievances, dismissal etc
- Ensure all documentation is in place and current
- Manage key dates and ensure Directors are aware of actions required
- Maintain holiday and sickness trackers
- Ensure Probationary and Annual reviews are organised with Directors
- Maintenance of personnel filing
- Arrange Christmas parties and regular team events
- Stay up to date with legislation and seek advice regarding any changes
Facilities
- Ensure the office is always presentable
- Manage supplies and annually liaise with suppliers for documents i.e. Health & Safety policies
- Liaise with maintenance engineers within Workspace
- Liaise with cleaning company
Health & Safety
- Health & Safety representative for the London studio
- Office Fire Warden (training can be provided)
- First Aider (training can be provided)
- Implement and manage H&S policy and procedures
- Plan H&S activities and conduct regular tasks as detailed in plan
- Liaise with external H&S consultant and host annual audit
- Attend H&S meetings via voice call with the Leeds office
- Maintain accurate records
Quality and Environmental Management
- Prepare for and host the external audit
- Liaise with counterpart to control system documentation including updates to documents
Finance
- Liaise with Finance Manager with regards to incoming finance paperwork
- Pay in cheques and raise them as requested
- Raise Purchase Orders for all purchases and track reimbursable amounts
- Manage petty cash including monthly reconciliation
- Main key holder for financial documentation and safe
- Coordinate expense claims and reconcile company credit cards
PA duties
- Personal Assistant support for the Directors
- Diary management
- Taking/ making calls on behalf of Directors
- Arrange travel as requested
- Coordinate involvement in conferences and events
- Build good working relationships with the Directors clients and regular contacts
- Type letters, project material, and fee proposals
- Confidential fee filing
- Liaise with Professional Indemnity insurer regarding contractual documentation and track complex progression of discussion
- Minute management meetings
- Support the Directors to arrange marketing events including sending out invitations, monitoring guests lists, arranging travel and making restaurant/ hotel reservations
Required
- Minimum of 5 years as a personal assistant/ administration
- Excellent knowledge of Microsoft Office suite and Indesign preferred
- Accounts experience required - general bookkeeping, invoices, timesheets, expenses
- Xero, QuickBooks experience required
- Extremely organised to ensure no task "slips through the net" and all Directors questions can be answered
- Excellent priorisation and problem-solving skills
- Excellent written and communication skills with people varying authority
- Common sense and resilience
- Level headedness and the ability to work under pressure
- A "not ask too small", "no problem too hard" attitude
- Excellent time management and flexible when it comes to working hours
Desirable
- Experience in architecture, construction or property
- An interest in Quality and Environmental Management (ISO 9001/14001)