Company

Randstad DeliverySee more

addressAddressOxford, Staffordshire
type Form of workFull Time
salary Salary31000.00 - 31000.00 GBP Annual
CategoryCustomer Service

Job description

Are you someone who is experienced in leading and managing the team?

If yes, we do have an exciting opportunity for you.

Our client is a leading full-service UK law firm with a great reputation for delivering high quality advice and results for its clients.

Job title: Office Manager

Salary: GBP31,000 per annum

Location: Spires House 5700 Oxford Business Park South, Oxford, OX4 2RW

Contract: Permanent, full time

Hours: 37.5 hours per week

Shifts: Monday -Friday 8:30am - 5:00pm

Work Model: In person

  • This role involves working with the Account Manager to implement a service expansion plan for the Williams Lea services
  • The team leader will also develop an ongoing training programme for all Williams Lea staff on site, ensuring that follow up training is provided and recorded in line with our policies
  • Maintaining reports and compiling data in preparation for month-end financial duties and Account Review Reports
  • Working with the Account Manager on developing and maintaining excellent customer relations including customer feedback plan, client surveys and gathering regular feedback on performance
  • Working with the Business Services Manager to seek out opportunities to improve the service and add value, and develop proposals for additional Intelligent Office services
  • Initiating and carrying out elements of the recruitment process. Inducting, training, and developing all Williams Lea staff using individual career paths supported by Personal Development Plans
  • Ensuring all financial and budget processes and controls are managed and adhered to in line with company policies and procedures
  • Completing monthly Continuous Feedback meetings with all direct reports, including review of dashboards, training plans and performance feedback
  • Keeping up to date with current and developing industry related policies, including the development of IT and equipment solutions relevant to our service areas

Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Refer code: 2399798. Randstad Delivery - The previous day - 2024-01-04 10:43

Randstad Delivery

Oxford, Staffordshire
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