Address
Form of work
SalaryDo you have strong administration and customer service skills? Have you previously worked in a warehouse setting, doing picking, packing and labelling?
I am looking for an Office & Warehouse Assistant to join a small but busy team in the Feltham/Hanworth area. My client runs a well-known, family-owned business, selling high-end food & beverage products, including Caviar, luxury chocolates, alcohol and more. Their client base includes prestigious hotels, restaurants, retailers and airlines in the UK, including Harrods. They have also featured in TV documentaries!
The role of the Office & Warehouse Assistant will include a mixture of administration, client management & Warehouse duties. The shift pattern will be Monday - Friday 8:30am to 5pm. With an early shift once per week (5am to 1:30pm) and one Saturday per month.
Main Duties:
- Dealing with customer orders, by telephone, email and website
- Preparation of orders and preparing/filing necessary paperwork
- Labelling, picking & packing caviar orders & other food products
- Invoicing customers
- Booking deliveries for customers (with DHL, etc)
- Client & contract management
- Monitoring/checking fridge and freezer temperatures
- Monitoring orders, undertaking stock checks/stock control and monitoring quality of stock
About You:
- Previous admin/office management experience (essential)
- Strong IT skills with excellent written and verbal communication skills
- Previous stock room/stock control experience (ideal but not essential)
- Confident when dealing with high clientele/demanding customers
- A flexible team player with a flexible, 'can do' attitude
- Focus on contributing to success of business and achieving company targets
Benefits, Package & Pay:
- Salary up to £26,000 per annum depending on experience
- 28 days holiday including bank holidays
- Pension scheme
- Staff parking
Working Pattern:
- Monday to Friday, 8:30am - 5:00pm, plus one Saturday per month
- Paid overtime during busy periods (e.g. Christmas)
- All staff are required to do an early 5am shift, once per week - this could be a week day or weekend
