Address
Form of work
SalaryAre you super passionate about providing the BEST experience for customers?
Are you keen for a temporary job in an fun and fast paced environment?
Then we want to hear from YOU!
Job title: Customer Service Executive (ZENDESK)
Company: Furniture/design company!
Duration: Wednesday 13th March - Wednesday 27th March
Salary: 14.36 - 15 p/h
Location: Old Street
Hours of work: 9.00am - 18:00pm
Culture: Dynamic, sociable, fast-paced and rewarding!
The Role:
You will be the support to the customers, and providing them with a seamless experience and answering inquiries as and when needed!
What will you be doing?
- Providing an exceptional service for customers, with a real desire to help the customer and resolve their query
- Providing support to our customers via various platforms
- Collating, inputting, and reporting data for customer service issues
- Communicating with other departments within the company for a prompt resolution of customer queries
- Case management, ensuring all tickets are resolved and update on the database
Does this sound like you?
- Previous use of ZENDESK in a customer service role
- Adept at understanding a variety of customers and able to adapt responses to suit, applying the right tone
- Can communicate with customers with empathy and compassion, whilst remaining professional
- Brilliant customer service skills
- Can adapt quickly in a fast-moving customer centric environment
- Ability to identify issues and implement effective solutions
Office Angels Benefits:
- Up to 29 days holiday
- Recommend a friend scheme
- Access to free eye care vouchers
- Temp of the Month awards
- Dedicated Consultant - Your very own Office Angel, who will be on hand for queries and support
- Pension scheme
- Able Futures - Mental health support for people in work
- Employee referral scheme
- Exclusive perks platform
- Boost benefit portal- discounts on everyday items from well-known brands including discounts on e-vouchers and cashback with major retailers
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
