Description
Operations and Marketing Assistant
Cotswolds
£33,750 – £37,500 pro rata
✅ 10am-6pm on Monday and Friday
✅ Flexible Working
✅ Beautiful Rural Location
The Burford Recruitment Company is delighted to be working with a family-run holiday let business. Our clients are looking for an Operations and Marketing Assistant who will play a pivotal role in managing and maintaining the holiday and long-term lets on-site, planning and delivering marketing for the business, coordinating activities/events across the site in tandem with the team, Health & Safety and Compliance, as well as broader business administration.
Responsibilities
Manage Holiday Lets:
* Plan and manage all property maintenance
* Manage bookings using bespoke software
* Communicate with guests and housekeeping
* Maintain information folders in the short-let properties
Marketing:
* Deliver engaging content to sustain the current social media audience
* Develop existing social media marketing strategy to grow followers in relevant audiences
* Write blog content and manage the website
Health & Safety:
* Ensure the property business is compliant in all areas of H&S pertaining to short and long lets including, but not limited to, the maintenance of boilers, open fires, electrical appliances, pool etc.
People management:
* Co-ordinate with other members of the wider team including housekeeping and gardeners as well as liaise with external contractors
* Excellent customer service is required when liaising with guests on-site
Business Management:
* Deliver a reliable first point of contact for the business
* Information management
* Office management
Skills & Attributes Required
* Excellent communication skills with high levels of written English and good telephone manner
* Good knowledge of Word and Excel
* Proven experience of self-motivation and excellent office management / administrative skills
* Proven experience of engaging with people, i.e. experience in customer service
* Current knowledge of social media platforms, ideally through Business Suite
* Evidence of long-form writing (either in the blog or similar format)
* Flexible nature and ‘can-do’ attitude to tackle tasks and projects as required