AddressWe’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.
It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.
We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.
We've seen a large amount of investment and development work taking place at our Port Of Kings Lynn, including £2.2m spent on redeveloping one of our terminals and £3.3m on a new crane for the port. We handle over 400,000 tonnes of cargo, with a strong geographic location to handle timber products, construction materials and agribulks.
We're currently looking to recruit an experienced Operations Manager, ideally with knowledge of Port Management to lead our operations teams at the port. You'll be responsible for the management of a team of 23, ensuring the Health & Safety of everybody on Port property, driving continuous improvement and maximising operational performance to our customers.
Why should you make ABP your first Port of call?
- Have the chance to make a difference in a business critical to UK trade
- Work within an exciting, innovative, growing business.
- You can thrive in an inclusive environment where every individual can be themselves and feel respected
- Receive competitive salary and benefits package
- Get support for training, personal development and further education
- Benefit from support and engagement through dedicated management and leadership
Key Accountabilities
- Overall accountability for the quality and effective delivery of all port operations; challenge current methods of operational efficiency to improve customer satisfaction and reduce costs. These include all inbound and outbound logistics, onsite transport, loading, unloading and storage of products, cargo and equipment; inbound and outbound vessels, marine management and warehousing.
- Support the Head of Operations and the Head of Commercial WASSP to identify value driven opportunities and create new business strategies.
- Maximise operational performance for Port infrastructure and assets ensuring the highest level of service is delivered for all customers, tenants, internal departments, external sub-contractors and statutory bodies.
- Drive an effective communication strategy that supports ABP objectives and values. Listen, support, engage and encourage employee suggestions and input to achieve excellent results. Build a strong, engaged team.
- Forge strong alliances with the WASSP management leadership team, collaborate with own peer group and other key internal stakeholders across the regions to provide vison and direction for the business.
- Establish goals, set priorities and critically analyse operational performance to ensure the port meets or exceeds business objectives.
- Together with the Head of Operations overall Budget responsibility for all port operations, to include cost control, reporting, pricing, adherence to internal and external financial guidelines, agreeing targets and cost-out measures, etc.
Skills & Experience
- Proven experience in an operational management role.
- Ability to deliver the ethos of exceptional customer service and always seeking to improve quality and service for both internal / external stakeholders.
- Leadership qualities to drive the current team forward and develop them within their own areas, combined with previous people and team management skills.
- Demonstrate clear abilities to influence people at all levels, internal and external, through listening and adjusting communication style to meet the needs of the audience.
- Results orientated with good project management and execution skills.
- Strong written and spoken English language skills.
- Previous Health & Safety responsibilities (ideally IOSH or NEBOSH)
- Prepared to undertake Port Facilities Security Officer training as required.
We offer a competitive salary, contributory pension from day one (Starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, 26 days annual leave (plus bank holidays – plus the option to purchase additional days), wide range of discounts and cash back with high street and online retailers. We offer an inclusive work environment with an in-house training academy which offers ongoing opportunities to develop your skills.
Additional Information:
When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.
Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.
