Operations Manager

We are looking for an experienced Area Team Manager to join our team at Wincanton, based at our brand-new shared user facility in Scotland. Responsible for directing and motivating a team to maintain and improve the production process currently in place.

The successful candidate will be required to pass and maintain extensive security clearance and background checks prior to being offered a start date.

Why Wincanton?

• Unrivalled salary £42,000 per annum starting
• Monday to Friday (some flexibility required as site operates 24/7)
• 25 days holiday plus bank holidays with option to buy more
• Retail Discounts – supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals
• Extensive training opportunities with funded accredited courses
• Friends and Family Apprenticeships – Not only can you learn and develop new skills, your friends and family can enrol on accredited courses too!
• Cycle 2 Work Scheme
• Holiday Trading
• Healthcare Cash plan
• Dental Cash plan
• Share Scheme
• Pension Accident Insurance
• Payroll Giving
• Eye Care Vouchers
• Online GP Access
• Hospital Plan
• Death in Service Benefit
• Retirement Courses
• 50% discount on RAC cover Discounted Gym Memberships
Extended Employee Assistance Programme including free financial and legal advice

Day to Day

• Direct and motivate a team of 50+ warehouse colleagues.
• Responsible for all Health and Safety on site and ensuring full compliance with company policies and legislation.
• Delivering against targets within the agreed budget.
• Ensuring the development of the team to meet current and future operational needs.
• Able to demonstrate strong problem solving and analytical capabilities and conduct deep dive analysis of complex processes.
• Actively involve support functions and work collaboratively across departments to reach and exceed warehouse goals and objectives.
• Commit to continuous improvement of the operation, striving for increased efficiency and productivity.
• Work with the team to develop a positive and engaged workforce.
• Ensure site adherence to all Wincanton policies and procedures.
• Manage and maintain accurate process flows, work instructions and quality documents.
• Ensure effective communication throughout the operation, communicating planned requirements, providing information on performance, procedures and company updates.
• Compiling reports for internal stakeholders and the customer as required, including but not limited to KPI performance.
• Develop and maintain an effective working relationship with all stakeholders on site.
• Plan workload/volumes and utilise labour resource to exceed customer expectations.
• Focus on KPI’s such as cost, quality and service and effectively deploy resource to support the achievement of these.
• Ability to coach, mentor and develop team members.
• Support in investigation and disciplinary meetings where necessary.
• Managing appropriate conversations with challenging team members.
• Complete mid-year and end of year reviews with all team members, setting goals and expectations and implementing plans to achieve them.
Conducting monthly 1:1 conversations and identifying any training requirements.

What will you bring?

• Demonstrated experience in a warehouse management role responsible for a large team of direct reports.
• Strong people skills with the ability to motivate a team and manage difficult conversations where necessary.
• Organised and structured with a proactive and flexible approach.
• Strong attention to detail due to the nature of the customer and products we work with.
• PC literate with a good understanding of the Microsoft Office Suite.
• Strong communication skills at all stakeholder levels.
• High level of self-awareness and takes accountability for own development.
• Able to manage Equality and Diversity issues and creates a culture of respect and “Dignity at Work” for all.
Demonstrable exemplary customer relationship management skills with the flexibility in style, approach to manage several clients with varying requirements at the same time.

The successful candidate will be required to pass and maintain extensive security clearance and background checks prior to being offered a start date.

Wincanton’s Commitment

Our people are our most important asset and as such we are continuously expanding our capability programs to provide you with opportunities to build and extend your professional, functional, and management skills. Your development through coaching is our priority. Continuous learning takes place through a broad variety of opportunities and types of engagements. Access to the latest technological innovations in the logistics and supply chain industry, as well as Wincanton’s deep knowledge and expertise in our field, constitute a superb platform for your professional development.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.