AddressOperations Manager
Forth Ports is an established Port Authority which has grown to be the UK’s 3rd largest Port Operator Group in the UK. We are a dynamic and multimodal ports owner and operator, offering a wide range of diverse port related services to help connect the UK with Europe and the rest of the world.
We have recently announced our commitment to become carbon neutral by 2032 and Net Zero by 2042, as well as our substantial investment in infrastructure, port services and towage to support the build out of the UK’s renewable energy sector, including offshore wind. Now is an exciting time to join us as we embark on this exciting, transformational journey.
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About the role
The Ports of Dundee and Methil specialise in handling forest products, animal feed, grains, oilseeds, minerals, palletised cargo and a comprehensive range of bulk materials, heavy lifts and off shore oil related equipment.
During the annual Harvest period, our Grainfax facility handles approximately 60,000 tonnage of grains and hosts the largest grain drying facility in the country. We also have a large number of seasonal cruise liner visits spanning each year.
As Operations Manager you will have responsibility for ensuring that a safe and cost effective service is provided for the loading and discharge of cargoes along with the organisation of our warehousing activity. Reporting to the Asset Manager, the role of Operations Manager is pivotal to the operational success of the Ports.
Some of your main responsibilities will include:
Promote a positive and safe workplace culture.
Manage all port operations safely, efficiently and within budget whilst providing our customers with a quality service.
Plan work activity to ensure that the requisite skilled resource, plant and equipment are all available for each task.
Lead the Operations team to deliver the best service possible. Ensure the team has a good blend of skills and experience.
Drive a continuous improvement approach by designing key metrics for each cargo, analysing performance using our IT systems to establish where improvements can be made.
Manage costs in line with budget.
Assist the Asset Manager with developing the service provision for our customers and developing new business opportunities.
Meet with our key stakeholders, customers and shipping agents regularly to review our service provision.
Manage 3rd party accreditation schemes.
What are we looking for?
Strong experience in a similar Operations Management role with the capability to lead, motivate and manage a team.
Detailed knowledge of operational systems and customer requirements with a mind-set which fosters a ‘can do’ approach to customer service.
Ability to prioritise work tasks in an often changing port environment whilst demonstrating a positive attitude and the flexibility to be able to meet these challenges.
Good commercial experience and strong business acumen.
Excellent planning, communication and analytical skills.
Ideally educated to degree standard.
Good IT skills with a sound practical knowledge of using Excel and MS Suite.
Experience of working in a unionised environment would also be advantageous.
Full UK driving license.
What can we offer you?
You will join a diverse team with a wealth of knowledge and experience with genuine opportunity to develop and advance your career.
Additionally, we offer:
A competitive salary, car allowance, discretionary bonus and private medical insurance.
Company pension plan and life assurance cover.
Generous annual leave allocation.
On site free parking.
Health promotion events and other employee wellbeing initiatives.
Corporate discounts for a wide range of businesses UK wide including gym memberships, restaurants, car rentals & holidays.
What you will need
Required criteria
- Right to work in the UK
- Strong experience in a similar Operations Management role with the capability to lead, motivate and manage a team.
- Detailed knowledge of operational systems and customer requirements with a mind-set which fosters a ‘can do’ approach to customer service.
- Ability to prioritise work tasks in an often changing port environment whilst demonstrating a positive attitude and the flexibility to be able to meet these challenges
- Good commercial experience and strong business acumen
- Excellent planning, communication and analytical skills
- Ideally educated to degree standard
- Good IT skills with a sound practical knowledge of using Excel and MS suite
- Full UK driving license
Desired criteria
- Experience of working in a unionised environment would also be advantageous
Forth Ports Group
Over our 50 years of experience we have witnessed our ports grow to become important assets to support and deliver growth both for the UK and local economies. The growth impact has been achieved due to the continued investments in our infrastructure, making sure that our ports are able to continually develop their services and support the growth of many industries. Our people have played a significant role. They have delivered the highest quality of service through their expertise, loyalty and flexibility and, without them, we could not have built the strong reputation and the long term agreements with many customers that we have today.
Welcome to Forth Ports Careers. As a leading port operator, we employ over 1,100 people across our ports in Scotland and the Port of Tilbury in London. A career in a port business is very rewarding. There is real variety within each role and significant opportunities for promotion and career development. Don’t just take our word for it; view the “Some of our People” section and the video below to gain insight into the kinds of jobs our employees do, how they’ve grown with us, and what motivates them each day. The port business can be seen as a barometer for the economy and this drives us to be adaptable and fast paced as we identify new business opportunities.
Our benefits
We are committed to creating a positive working culture for all employees, as well as a good work-life balance. Here are just some of the benefits of working for Forth Ports.
