Operations Support Manager

An opportunity has arisen in our Finance department for an Operations Support Manager.
Formed in 1873, The Kennel Club exist to make a positive difference for dogs and their owners. Our key areas of activity include:
Helping potential dog owners find the right dog for them, and work with the dog breeding community to ensure those dogs are healthy and happy.
Supporting dog owners to access high quality training and pet insurance and provide a range of advice and support to help ensure the ongoing wellbeing of dogs.
Working with breeders, judges, competitors and exhibitors to organise world-class events and to develop the resources they need to thrive.
The primary objective of The Kennel Club is to improve in every way the welfare, health, and general wellbeing of all dogs throughout their lives, by means of various research and educational programmes, and our Charitable Trust.
What the role involves
The role of the Operations Support Manager will act with discretion and confidentiality to support the team providing effective forward planning including diary, time, and task management. The role will be responsible for procurement and risk management alongside various other projects.
Triaging communications, coordinating, proofreading and formatting portfolio documents, ensuring papers and presentations are accurate, produced on time and branded in line with Kennel Club guidelines.
Supporting the development of a new procurement process.
Managing the procurement process, dealing with key company employees and suppliers to determine what products and services they require.
Developing strong relationships with business stakeholders and strategic supply partners to improve business.
Creating policies and procedures for risk management and mitigation.
Implement a new risk management system, managing the risk process and reporting to the Risk and Assurance Board.
Develop and implement Corporate and divisional risk registers.
Manage and/or facilitate the delivery of various projects in line with The Kennel Club project management methodologies.
Undertaking financial processes such as raising purchase orders/GRNs/processing invoices, processing expenses and credit card submissions in line with policy.
The ideal candidate will have
Excellent communication and diplomacy with the ability to foster good working relationships.
Excellent diary management.
Experience of formal and informal minute taking.
Experience of procurement, risk and project management experience.
The ability to take ownership of work and to work independently.
Flexible approach to work and able to adapt to varying responsibilities and objectives.
The ability to work collaboratively with a range of stakeholders at all levels.
We are looking for an experience Operations Support Manager, who has proven experience in a senior support level role. You will have previously dealt with sensitive and confidential information and be able to exercise your own initiative and discretion.
What we can offer an Operations Support Manager
Competitive salary
Hybrid working (Office and Home Based)
Generous contributory pension scheme
Interest free season ticket loan
Cycle to work scheme
Discounted gym membership
Free fruit in the office
Life assurance and healthcare cash plan
23 days annual leave plus bank holidays, increasing by one day after every full year of service up to a maximum of 27 days
It's an exciting time to join The Kennel Club as we begin the next stage in our journey, ensuring that we adapt and remain future focused, while retaining and celebrating our heritage.
The application process
If you are interested in applying for this position, please complete our equal opportunities monitoring form send your CV and a covering letter explaining why you are suitable for this role to jobs@thekennelclub.org.uk by 21 February 2024. Further information can be requested from this email address.
Interviews week commencing 26 February 2024.
Please be advised that if you are a member of The Kennel Club and are successful in your application you will be required to relinquish your membership.