Operations Team Leader

The KC Group have partnered with a finance organisation to based In the Coventry area who are recruiting for an Operations Team Leader due to further growth.As an Administrative Team Leader, you will be responsible for leading and overseeing administrative support, maintaining existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board.To be considered for Operations Team Leader:

• Previous management experience
• Experience of providing administrative support in a financial setting
• Knowledge of current legislation desirable
• Competent use of Microsoft Office Software

Key duties and responsibilities of the Operations Team Leader role:

• Oversee the administration team and provide regular updates to key stakeholders within the business.
• Manage any complex queries that arise within the team.
• Managing case tracking to ensure timely and accurate updates can be provided on all work that the Practice is undertaking.
• Provide high level technical and administrative support to the Practice if required.
• Ensure that the team are completing files with all required client identification documentation and necessary application forms, conducting quality checks when necessary.
• Coordinate training for less experienced members of the team.
• Answering incoming telephone calls, dealing confidently and effectively with clients, product providers and third parties with professional and effective communication skills.
• Meeting and greeting clients and visitors to the Practice if required.
• Running reports and illustrations and collating key data.

Key Information about the Operations Team Leader role:

• Salary of £30k- £45k dependant on experience
• Company pension scheme
• Hybrid working
• Progression available and further training and development opportunities
• Health care access
• Company events

For more Information on the role please call Reiss on .We would like to thank you for taking the time to apply for this vacancy.If you are not selected for this particular position, your CV will be kept on file and you may be contacted for other suitable roles in the future.