Opticians Practice Manager

An expanding group of independent Opticians based in the North East are looking for a full time Opticians Practice Manager for their well established practice in North Shields, working Monday to Friday!

Opticians Practice Manager - Role

• Family oriented independent Opticians with a very loyal patient base
• Single testing with a focus on quality rather than volume
• Offers personalised services to all patients
• Managing a team of around 4-5 people in total
• Deliver excellent customer service and demonstrate a high degree of professionalism and confidentiality.
• Manage the team to achieve high levels of sales performance and customer satisfaction.
• Maintain up to date knowledge of our products to recommend the best solution.
• Ensure store stock is displayed effectively, hygienically and products and equipment are secured according to Company guidelines
• Accurately operate the POS system and accounts for all transactions (cash, credit, returns)
• Perform work accurately and thoroughly despite time pressure and customer volume, whilst maintaining a friendly and professional attitude.
• Identify situations involving unsatisfied customers and act quickly for resolution, keeping notes to convey effective handovers between staff.
• Assists the customer in selecting frames and lenses that are best suited for their lifestyle and prescription needs.
• Being proactive in keeping up to date with operational standards and training modules to further their knowledge.
• Assist with contact lenses and dispensing glasses.
• Working 5 from Monday to Friday
• Practice opening times from 8.30am to 5pm
• Salary between £26,000 to £30,000 DOE
• Bonus scheme

Opticians Practice Manager - Requirements

• Previous experience of working within an Opticians
• Previous experience of managing a leading a team
• Committed to the practice development and driven to succeed
• Customer focused
• Sales savvy
• Confident
• Reliable
• Excellent organisational and communication skills

To apply for this role please send your CV or call for more information.

You can now message us via our company WhatsApp -
Feel free to get in contact about any roles/recruitment needs.
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