Order Processing Assistant

Are you experienced with office administration, comfortable navigating your way around Excel, and enjoy working in a role where no two days are the same? If the answer is yes, we'd love to hear from you!
Role Overview:
We are looking for an Order Processing Assistant to join our clients growing team in Crawley. You will be responsible for managing outstanding purchase orders to ensure the delivery of goods in line with customer expectations and operational requirements.
What's in it for you:

• Salary up to 25k depending on experience
• Monday to Friday 37.5 hour week
• Free parking on-site
• Plus excellent company benefits including discounts across major retailer and hospitality
• Company pension
• Career progression opportunities
• Company events
• Full training provided

Key Responsibilities for the Order Processing Assistant:

• Liaise directly with customer service and the warehouse to confirm the delivery of goods and update system information accordingly
• Accurately record all communications with suppliers into the system
• Amend the current system to reflect product and supplier information and inventory level changes where appropriate
• Liaise with customer service and the warehouse regarding delays that will impact customer orders
• Raise, track, and manage purchase orders
• Investigate slow or missing orders
• Investigate purchase order, invoice, or delivery issues
• Carry out stock checks as required
• Manage sample requests
• Book in stock in the absence of the Purchasing Administrator
• Support the development of team KPIs and strategies to aid purchasing performance
• Maintain strong relationships with suppliers and internal stakeholders

Requirements:

• Strong IT skills with proficient use of Microsoft Outlook, Word, and Excel
• A positive attitude with the ability to deliver excellent customer experience and satisfaction
• Strong attention to detail with a high level of accuracy
• Self-motivated with the ability to work both independently and with other teams throughout the business
• Excellent verbal and written communication skills
• Proficient planning and organisational skills with a methodical and logical approach
• Experience of ensuring quality standards are maintained

Salary 25k depending on experience

Refer a friend and earn up to 500! If you know someone searching for a new opportunity, recommend Lloyd Recruitment Services, and receive a retail voucher of your choice up to the value of 500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.