Part-Time Administration Assistant - Leeds

An exciting opportunity has arisen to join the Leitz Tooling UK Team based in our Leeds Service Centre due to a growth in Business..

The successful candidate will be responsible for the day-to-day administration as well as a variety of tasks outlined below.

The Role of Administration Assistant:

We are looking for a keen and friendly candidate to provide excellent customer service when answering the phone and processing customers' enquires. You will be taking requests and processing service orders over the phone, email, and our Tool Information Management System. High attention to detail is a must.

Job Type: Part-Time, Permanent Tuesday, Wednesday, Friday 09:30 – 14:30

Salary: £11.48/hr

Key tasks and responsibilities

• General customer service via phone and e-mail
• Support the Service centre manager
• Answer incoming phone calls within 3 rings and deal with the respective enquiry accordingly.
• Create TIM service orders and produce delivery slips for serviced tooling
• Distribute Tooling to Engineers for service
• Log Diamond Tooling onto Engineers Spreadsheet
• Distribute Serviced Tooling to SSR’s and Depots
• Book DPD Collections
• Create Service Quotations and ensure PO’s are attached to orders where required
• Create Pro-Forma invoices and PBS Requests
• Ordering of Stock from Head Office
• Scan and File Delivery Slips
• Provide POD’s for invoice queries
• Control Stock and distribute diamond tips
• Laser etching as required

To be considered for the role of Administration Assistant: you will need:

• Excellent confident telephone manner
• First class computer skills (Good knowledge of the Microsoft 360 package including excel)
• Helpful and positive attitude
• Patience
• Strong team player
• Reliable
• Attention to detail.
• Ability to multitask.

Benefits

• Tuesday, Wednesday, Friday - 09:30 – 14:30
• Quarterly bonus based on hitting company targets
• Company pension scheme after qualifying period.
• Free onsite parking

About Leitz Tooling

For over 135 years, the name Leitz has become synonymous with the highest quality tools for machining woods and plastics.

Our birthplace and head office are in Oberkochen, Germany, and today the Leitz group has over 2800 employees in 7 manufacturing plants, 25 sales offices, and more than 170 service centres worldwide.

With the largest number of industry experts in the UK, we rapidly prepare technical solutions for our customer's needs.

Our objectives: Focus on customers.

• Providing productivity, efficiency, flexibility, sustainability, quality, knowledge, and reliability.

The successful candidate will become a part of a great team people which we are proud of.

Job Type: Part-time

Pay: From £11.48 per hour

Expected hours: 15 per week

Benefits:

• Free parking

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Leeds: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative experience: 1 year (preferred)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: Leeds-Admin-2024