Part Time Claims Handler

Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services?

We're on the lookout for Part-Time Claims Handler's to become part of the successful First Response Team. The ideal candidate will have the skills, personality, and character to enhance delivery of our service to both clients and stakeholders.

Why Join Us?

At Winn Group, we're more than a business. We're a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors, On Medical, and On Hire, we lead the market in Personal Injury Law.

We prioritise your wellbeing and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, wellbeing, and fosters your growth.

Hours and Shifts

We can offer you between 14 - 30 hours per week, Mon - Fri (4:00pm - 8:00pm) and Sat and Sun (10am-4pm or 1pm-7pm)

Responsibilities

• As a Part time Claims Handler, you will handle initial client claims related to road traffic, personal injury, and vehicle damage.
• Assist with administrative tasks involved in processing claims.
• Review claims documentation to identify and gather necessary additional information.
• Ensure exceptional customer service for both customers and clients.
• Demonstrate articulate communication skills to handle complex claims effectively.
• Build and maintain professional relationships with internal colleagues, external clients, and third parties.

What We Offer

• Competitive Base Salary starting at £11.30 per hour. Plus, a performance bonus structure!
• 22 days Holiday Allowance (pro rata), plus bank holidays and an additional birthday holiday too!
• Buy or Sell up to 5 Holidays per year (subject to eligibility)
• Additional Holidays for long service
• On-siteParking *subject to availability*
• Corporate Metro Scheme (T&C’s apply)
• Bike to Work Scheme (T&C’s apply)
• Pension Scheme contribution (T&C’s apply)
• Wellbeing Support such as Virtual GP, Bereavement Support and Discounted Health Checks
• And More!

About you

To succeed in this role, we're looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can really make a difference to our team and business.

Skills and Experience Requirements

• Experience of working within a call centre environment.
• Experience of working towards deadlines and performance objectives.
• Good attention to detail and accuracy.
• Time management and organisation skills.
• Able to work effectively within a team.
• Strong Communication skills.
• IT Literate.

Next Steps?

If you feel this role is the right fit for you, then Apply Now!

If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. After this if you are successful, you will be invited to a face-to-face interview.

If you are unsuccessful, you will be notified via Indeed. However, if you don't receive any communication from us within four weeks of sending your CV, your application was not successful.

We look forward to reviewing your application!

INDHP

Job Types: Part-time, Permanent

Pay: £11.78 per hour

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• On-site parking
• Referral programme

Supplemental pay types:

• Performance bonus

Work Location: In person