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Form of work
SalaryPart-Time Customer Service Administrator
Lloyd Recruitment Services is pleased to be working with a company in East Grinstead who is currently seeking a Customer Service Administrator to join their team on a part-time basis.
Location: Central East Grinstead
Salary: £23k pro rata
Hours: Monday to Friday, school hours
Benefits: Holiday entitlement, company pension, free parking, health cash back scheme, company events and a relaxed and fun working environment
Key responsibilities of the Customer Service Administrator:
- Take responsibility for customer issues and follow them through to resolution
- Handle incoming calls and assist with customer queries
- Provide product information and support to customers
- Manage and respond to emails
- Assist customers visiting the office
- Collaborate with different departments to resolve issues
- Complete necessary paperwork and use company software
- Manage deliveries and post duties
Additional duties:
- Assist with site visits and manage after-sales issues
- Support the external sales team
- Keep customers informed about their orders and any issues
- Promote the company's brands positively
- Maintain accurate records in the company system
Skills and attributes:
- Excellent telephone manner and communication skills
- Enthusiastic, positive, and proactive attitude
- Strong attention to detail and ability to multitask
- Team player with good computer skills
- Well-organised, motivated, and punctual
Salary £23k pro rata depending on experience
East Grinstead
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
