Part-Time Customer Service Advisor

Acer House Care Home located in Weston-Super-Mare is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.  This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to prospective new residents and their families, and undertaking various marketing and sales activities.    

Your job is to guide our new customers through their journey into care with us, from the very first contact with the home, through to staying in touch calls, showrounds of the home and supporting new residents to settle into their environment. The job will also involve dealing with telephone and email responses.  This is a job where you can really make a difference to a family at what is often an anxious time.  The role demands a high attention to detail by keeping your enquiries up to date.  You will also love getting out and about and building relationships with your local community and finding ways to raise the profile of the home, always looking to demonstrate our values of being Proud, Supportive and Caring.

Your Money - Great Team Players Need Great Rewards

• £ 10.45 per hour 
• Hastee Pay - providing you with the opportunity to receive your earned pay immediately to increase your choice and financial wellbeing 
• Holiday pay and holiday-type benefits through employee discount scheme
• Workplace Pension
• Refer a Friend payments
• Free DBS, free uniform
• Paid e-learning and training
• Long service awards and recognition
• Career development with salary increases
• Staff wellbeing strategy