Part Time Front Desk Agent

Could you be our friendly face for ph Hostel Liverpool?

ph Hostel Liverpool is looking for dedicated professionals to join our friendly and well regarded Front of House team as Front Desk Agent. Our hostel provides a fun and relaxed space with service that is welcoming and personal.

The ideal candidate will have exceptional people skills and enjoy working with a busy and passionate staff, across all the front of house aspect of the business. You will be well presented, eager to exceed customer expectations and be able to deliver a warm and welcoming approach.

You will ideally have experience within a similar role or have worked in customer service.

Key responsibilities

• Checking guests in and out of the hostel
• Dealing with guest enquiries
• Taking payments
• Liaising with the appropriate departments to maintain a high quality service for our customers
• Serving food and drinks to our guests

Attributes

• A warm, confident and friendly approach
• Self-motivated and enthusiastic
• Dedicated and committed
• Organised, methodical and fun
• Ability to keep calm under pressure
• Sound administration skills

If this sounds like you, please get in touch. Your future with ph Hostels begins here.

Job Type: Part-time

Pay: £11.44 per hour

Expected hours: 16 per week

Schedule:

• Day shift

Work Location: In person

Reference ID: PL02