About us
We are premier hair and beauty brand renowned for its innovative approach and exceptional service.
Our team of expert stylists specializes in a wide range of hair and beauty treatments, including barbering, cornrows, locs, shaving, steam facials, and more.
Catering to clients of all ages, from kids to seniors, we are dedicated to delivering the ultimate lifestyle experience through both our services and exclusive product range.
Job Summary:
We are looking for a friendly and well-organised Receptionist to join our team at the lead shop. The successful candidate will be the first point of contact for our clients, ensuring a warm welcome and efficient service. You will play a key role in maintaining the smooth operation of our salon by managing appointments, handling inquiries, and providing general administrative support to our team.
Key Responsibilities:
- Greet clients and visitors with a positive, helpful attitude.
- Assist clients in scheduling appointments and managing bookings via phone, email, and in-person.
- Provide clients with information about our services and products.
- Maintain a tidy and welcoming reception area.
- Handle general administrative tasks, including managing emails, correspondence, and maintaining records.
- Collaborate with our stylists and team members to ensure a seamless service experience.
- Process payments and manage the point-of-sale system.
Requirements:
- Experience as a Receptionist or in a similar customer service role.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to multitask.
- Comfortable learning new software systems.
- A friendly and professional demeanor.
- A genuine interest in the hair and beauty industry.
What We Offer:
- A dynamic and supportive work environment within a leading hair and beauty brand.
- Opportunities for professional growth and development.
- Competitive salary and benefits.
Job Types: Part-time, Zero hours contract
Pay: From £12.00 per hour
Expected hours: No less than 30 per week
Benefits:
- Casual dress
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 15/05/2024