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Form of work
SalaryMain Duties
The Role: • Welcoming all clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing and client follow up to provide a memorable customer experience. • Keeping customers up to date with any Paul Smith activity; collaborations and shop events to ensure they are fully engaged with the Paul Smith brand. • Providing an ‘above and beyond’ experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop. • Maximising all sales and customer opportunities. The incentive of a financial reward will drive you to meet and exceed your personal sales targets, in turn driving your Store’s KPI and Sales performance • Taking initiative and care with stock related duties including delivery processing, customer orders, store to store transfers, end of season returns and stocktakes. • To ensure visual presentation, store maintenance and housekeeping is kept to the company’s desired standard, both on and off the shop floor. • Using in-store technology, such as store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from client also to undertaking end of day till procedures when necessary.
Skills and Experience Required
Your Experience: • Loves to provide excellent customer service. • The ability to measure, fit and pin a suit • You should also be able to demonstrate good knowledge of garment and men’s suiting techniques with ability to grow and manage a portfolio of clients. • Ability to work towards weekly sales shop targets. Excellent product knowledge. Ability to maintain excellent housekeeping standards.
About You: • Passion for style, fashion & Paul Smith brand. • Smart in appearance & individual. • Have a keen interest in Men’s fashion; primarily suits and related products. • Interest and knowledge of current trends in music, arts and culture. • Has initiative; is motivated. • Flexible and reliable. • Good team member, helpful, approachable and trustworthy.
