Address
Form of work
SalaryThe Parts Advisor role comes with a competitive salary of £27,735 plus bonus OTE £30,235
Parts Advisor Roles and Responsibilities
- Meeting and greeting customers coming into the Parts department
- Ordering, booking out parts, invoicing, and taking payment
- Providing estimates when required
- Achieve sales by prospecting, acquiring and maintaining accounts
- Deal with any customer enquiries over the phone and face to face
- Checking in parts deliveries
- Assisting with parts stock check
- Liaising with the workshop, service advisors and customers
Minimum Requirements for Parts Advisor
- Committed to achieving excellent customer relations and ensuring that customer’s expectations are exceeded
- Friendly but professional manner and will demonstrate integrity, discretion and objectivity
- Can demonstrate experience in a parts department
- A good technical understanding of how motor vehicles work and a willingness to keep technical knowledge updated in order to provide the most efficient service possible
- Good telephone manner
- Knowledge of Kerridge is desirable
