People Advisor

We’re not your typical HR Consultancy. We work collaboratively with small businesses across a variety of sectors to provide outsourced HR support. Our clients think of us as an extension of their team so you get to build great working relationships, just like you would in an in-house role.

As our next People Advisor, you’ll ensure that our clients get the best experience from our Consultancy. You will be juggling a variety of tasks for clients in a number of different sectors, keeping each day interesting and always growing your skill set.

This role is ideal if you are looking for an opportunity to do lots of employee relations & policy work. Your first few months will be dedicated to helping our clients get their policies updated to reflect the employment law changes taking effect this year. Beyond that as a People Advisor you will still be our policy expert, both drafting & advising on HR policies & Staff Handbooks. However, you will also do lots of employee relations and HR project work, advising Clients & provide supporting documentation. Our People Advisors work closely with our People Partners so you will also benefit from their experience & mentoring to support your personal development.

Our Head Office is in Sevenoaks, but the majority of our clients are London-based. So, whilst this role is mainly home-based, there can often be a requirement to travel to Sevenoaks or into central London each month.

A typical day:

• Handling employee relations tasks such as disciplinary & grievance procedures, absence management, & performance reviews for our Pay as You Go, Advisor & Partnership clients.
• Providing guidance & support to line managers via email, phone & MS Teams/Zoom on interpreting & implementing existing HR policies & procedures.
• Monitoring incoming emails and responding to queries within our promised timeframe.
• Supporting the People Partners in handling complex employee relations cases & HR projects.
• Managing recruitment campaigns, including drafting job descriptions, posting advertisements, and screening applications.
• Supporting the onboarding process for new employees, ensuring a smooth and positive experience.
• Preparing HR-related documents, such as contracts, letters handbooks and reports for Clients.
• Maintaining the PMP Document Library (which includes policies, handbooks, forms, template emails, letters and FAQs) by updating existing or generating new documents in line with legislative or best practice changes.
• Customising these templates for our clients.
• Generating employee data reports as needed for analysis and reporting purposes.
• Assisting in the monthly payroll data collection process for clients.
• Conducting investigations into employee grievances & disciplinary matters.
• Assisting in setting up new processes, in collaboration with clients, as part of the new client onboarding process.

What you will bring to the role:

• You’ll enjoy this role if you are looking to expand your experience in HR quickly & you have a keen interest in writing documents & you enjoy advising over the phone and email. You will have:
• Successfully passed the Level 3 CIPD Qualification or have equivalent experience.
• Written HR policies, handbooks, forms, FAQs & letters for use by others within an organisation.
• Excellent verbal communication & interpersonal skills.
• The ablity to actively listen to information & question appropriately to ensure HR advice you give is accurate & relevant.
• The ability to prioritise tasks and work effectively in a fast-paced environment.
• A willingness to learn and adapt to new challenges.
• A commitment to keeping your knowledge of UK employment legislation up to date
• A working knowledge of UK employment law & HR best practices.
• A discrete & empathetic style & understand the importance of maintaining client confidentiality.
• the ability to write succinctly & professionally in business English, providing clear advice. and/or instructions in email formats, word documents and flowcharts.
• Advanced skills in Microsoft Office/365 (desirable).

If you think this sounds like you, please send us a copy of your CV today. We would like to appoint to this role as soon as possible following a screening call, in-tray exercise and then an online interview. If you would like any additional support or reasonable adjustments during the recruitment process, please do let us know.

Location Hybrid: working from home with travel to our or client offices a few days each month
Contract Type: Permanent Full time position (37.5 hrs) - willing to consider a Job Share
Salary: up to £35,000 p.a. (full time equivalent)
Benefits: Competitive

REF-212 064