People Advisor - Maternity Cover - Remote

Job Title: People Advisor to support the People Partner Maternity Cover

Reporting to: People Director

Work Location: Fully Remote - UK-based

Hours: Full Time

Type of Contract:12 month FTC - Maternity Cover

Salary: Up to £35,000 per annum

Who we are:

We are Vet-AI, and we are delivering the pet care of the future. Our flagship app, Joii Pet Care was created to make pet care affordable and accessible for all pet owners. Through Joii, pet mums and dads can video call a vet 24/7, use an intelligent pet symptom checker (think NHS 111 but for pets), or seek preventative care through nurse clinics. And yes - it can all be done from the comfort of home - drastically reducing the need for in-person vet trips.

Our mission:

1. To make pet care affordable and accessible for everyone.
2. To improve the lives and wellbeing of everyone working within the veterinary industry.

Quite simply, we want vet care to be available to everyone, and to ensure the people who are delivering it with us are as happy as they can be. We’re called Joii, after all.

To date, over £12m has been raised in various rounds of funding. The business is already trading successfully and has the full support of its financial and strategic investors, which include global leaders in pet healthcare. There will be further funding rounds in the short to medium term to support the development of ground-breaking technology solutions for the benefit of animal welfare.

Our Core Values:

Brave;

• We are not afraid to disrupt the status quo. Championing what’s right for pets and standing
• confidently behind our purpose. Even when it’s challenged.
• We have the courage and confidence to tackle things that nobody has done before.
• We may face hurdles, adversity, and the fear of failure but we have the conviction to keep going.

Boundless;

• We do not constrain ourselves to the expectations of traditional pet care; we’re young, bright and full of fresh ideas.
• We bring energy and pro-activity to everything we do. We’re problem solvers, with a ‘can do’ outlook.
• Our boundless attitude brings the joy.

Togetherness;

• We share an ‘in-it-together’ mindset. We’re one team; we don’t leave anyone to face problems alone when we can help.
• We champion empathy and compassion; caring about what our customers and our colleagues are going through. Going above and beyond when they need us.
• We strive for constant collaboration, no matter where we are in the world

Role Summary:

This role will be to support our People Partner whilst on maternity leave, the People Advisor is responsible for managing all aspects of the employee life cycle and working with the People Director to support driving the ‘best place to work’ people agenda.

Job Responsibilities:

• Complete People Generalist tasks - inbox management, updating HRIS, sending letters to employees.
• Manage employee relations casework by arranging investigations and note-taking for dispute resolutions, disciplinaries, and grievances.
• Apply HR and business knowledge evidencing appropriate decision-making skills.
• Advise managers on the terms and conditions of employment and knowledge share best practices with them.
• Support and develop line managers skills in People Management and Employee Relations.
• Develop and maintain HR policy and procedures to drive performance and mitigate disputes.
• Ensure legal compliance is met in all HR activities.
• Ensure eligibility and compliance documentation is accurate in line with the required standards.
• Provide advice on current and existing benefits for employees and managers.
• Work closely with the wider team to manage recruitment activities to ensure top talent is hired, and efficient hiring strategies are in place.
• Lead the new starter induction process and support the employee life cycle.
• Participate in the implementation of specific projects, procedures, and guidelines to help align the workforce with the organisation's strategic goals.
• Apply HR and business knowledge evidencing appropriate decision-making skills.
• Embed the organisational culture, developing innovative approaches to reward, recognition, health, and wellbeing, whilst maintaining values.
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Knowledge/Experience required:

• Generalist HR experience and knowledge
• Good knowledge of UK Employment Legislation and best practice
• Experience supporting line managers with ER issues, including investigations, grievances and disciplinaries
• Confident in maintaining and updating HRIS
• Exceptional communication skills and a positive mindset
• Experience/ability to work autonomously
• Comfortable working remotely.

General

All Staff are required to:

• Always maintain a consistent and appropriate internet connection
• Whilst working remotely, have a safe, comfortable working environment fit for purpose.
• Familiarise themselves with the company Policies and Procedures, held on our HR Portal.
• Act at all times within the Company Rules, Policies, Procedures, and any other statutory requirements.
• Be proactive, bring ideas and suggestions, and contribute to business improvement.
• Undertake training as required.
• Attend staff and team meetings as required
• Undertake other duties and responsibilities as appropriate.

What you’ll get:

We’re a startup transitioning to a scale-up, so if you like a slow pace we’re not the company for you. However, if you do like a supportive team, a fun culture, and the feeling of creating incredible work - you’ll fit right in! Some of the perks you’ll get with us are:

• Remote first set up and support
• £100 a month co-working space budget per non-clinical employee
• £500 a year (pro-rata) professional development training budget
• Professional membership budget
• Social committee budget to enhance culture and engagement
• Enhanced family-friendly leave and support (new parent policy, equal parent leave, IVF and assisted conception)
• Menopause awareness framework
• Paid parental bereavement loss policy from day one
• Flexible opportunities from day one
• Enhanced company sick pay
• 33 days of paid holiday including the usual UK public holidays (Pro Rata).
• A PerkBox membership with discounts on gym memberships, food, counselling, and more.

Diversity and Inclusion

We’re building an inclusive and diverse team. As an equal opportunity employer, we celebrate diversity and encourage members of traditionally underrepresented backgrounds to apply, including people of colour, women, people with disabilities, and LGBTQ+ people. We're also committed to creating an inclusive environment for all employees and fostering an encouraging and caring workplace. We welcome applicants from everyone of all life experiences, as we truly believe that surrounding ourselves with different opinions means that we’ll challenge our own assumptions instead of thinking we know the correct answer. If you aren’t sure if you qualify, send us your CV anyway. We’ll take the time to look over your application and give you feedback.