People Business Partner

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.

The People Team Promise

The People Team support the delivery of the Crisis organisational strategy, utilising specialist HR skills, knowledge and professional best practice to maximise the impact of our work.

We support leaders to create a culture of inclusion and high-performance throughout the organisation, cultivating a psychologically safe and positive work environment for everyone.

We listen to all colleagues and signpost and support them to achieve a working environment that allows them to thrive.

All colleagues can expect the People Team to act inclusively, and respond to queries, challenges and opportunities in an agile, creative and person-centred manner. Pragmatism and compassion will be offered when advising on policy and process.

The Role

The People Team are recruiting for an interim People Business Partner to provide some dedicated focus in our largest Skylight in London, with the potential to then scale up any successful interventions to other Skylights. This is an exciting time to join us as the team at London are making some great progress in their cultural transformation.

Contract: 12 months fixed term 

Location: 3 days a week onsite at the London Skylight (located in E1) with some homeworking possible , and a requirement for some travel to other Skylights in England, Scotland and Wales.

About the role

As People Business Partner you will provide expertise on employee relations, cultural transformation, employee engagement and relationship building. The role will be varied managing both day to day issues and longer term transformational work.

You will work closely with the leadership team within the Skylight, our union colleagues and the wider People team and Learning/OD team. You will be visible and approachable to the staff team and become a trusted colleague within the Skylight working to bring colleagues closer together as everyone unites to deliver on the operational requirements and longer term strategic ambitions.

You will play a key role in embedding some of the work of the wider People team such as new resolution methods, coaching and mediation. You will also play a key role in establishing a staff forum within the Skylight.

You will have opportunities to contribute to project work within the Skylight, wider Client Services Directorate and the People team playing a key role in ensuring that our people practices are developed through effective collaboration with stakeholders and in line with our new corporate values.

You will be a member of the extended management team within the People Team; helping to shape our plans to deliver most impact.

About you

This role will require a postholder who can identify opportunities for improvements and collaboration. Someone who is experienced in employee relations, building relationships, creating momentum and positive change. You will have a person centred approach and be able to provide clarity and simplicity to complex matters.

You will have a solid background operating autonomously at Partner level and the ability to capitalise on wider organisational people and culture initiatives; bringing them to life locally and delivering tangible outcomes.

A background in mediation, project management, and change management would be a distinct advantage.

Whilst a background in the homelessness sector is not essential, an understanding of the broad challenges will be required in order to best support the team at the Skylight.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.