People Officer

Job description

People Officer
Contract: Permanent, Full Time, 35 hours per week
Salary: £37,130 - £38,986 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in HR to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere? Is your genuine passion for HR supported by recent experience in a similar role and a proven ability to thrive in a fast-paced HR environment? If your answer to both questions is yes, you could soon be playing a vital role at the heart of our organisation.
Join WaterAid as a People Officer and be part of a global change for millions of people. Help them to unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Global People & Organisational Development team (The People Team) plays a critical role in helping WaterAid realise its goals. We lead on the development of strategies that ensure that WaterAid people are aligned and engaged with our aims and objectives, and that they have the skills and opportunities to maximise the impact they can make.

About the Role:
As our People Officer, you will work across the UK People Team to provide excellent administrative support across the full spectrum of HR including policy, processes, systems, employee benefits, payroll and general UK People Team projects and initiatives.
We support and enjoy a hybrid working environment. This role is a full-time, permanent role. Regular attendance (2 days a week) to the London office is required to enable you to connect with the UK People Team and colleagues from wider teams.
In this role, you will act as a central point of contact for all HR queries across the UK office. You'll be a key team player providing proactive and customer-centric responses to internal and external stakeholders, as well as ensuring our processes, systems and practices are accurate and efficient.
You'll also:

• Provide recruitment administration support on UK and global roles
• Support the team to report and analyse data
• Work with the Payroll Officer to ensure that changes are processed and provide checking support
• Act as the HR systems lead for the team ensuring the UK elements of the system run effectively, and the team and line managers know how to use it in the right way
• Work with the wider People Team on key initiatives and projects

About You:

• Experience of working as an HR administrator/Officer in a busy (office/ professional) environment whilst remaining calm under pressure.
• Strong customer service skills, dealing with a wide variety of internal/external customers.
• Excellent oral and written communication skills with fluency in English.
• Excellent IT literacy in MS office suite (Word, Excel, Outlook)
• Analytical, common sense and methodical way of working with an aptitude for problem-solving and excellent attention to detail.

Closing date: Applications will close at 23:59 on 2nd April 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Please apply by submitting the following information into one document in either Word Document or PDF format. Please name the file with your full name. To see the full job pack, please click 'Apply'.
Your Cover Letter which includes answers to the following questions in no more than 500 words.

• What top three skills do you feel are relevant to, and will add value to this role?
• What do you believe are the biggest challenges a HR Operations team currently faces?
• What is your approach to managing relationships with internal stakeholders?

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.