To assist with the day to day transactional processes within People Operations (POPS), responsible for establishing and preserving strong relationships with internal colleagues, providing accurate and timely customer service, and resolving People transactions and administration queries, within agreed service levels. The job holder has ownership and accountability for managing the resolution of customer issues. You will support with tasks and activities that span the whole of the colleague lifecycle.
- Experience in a generalist role within a busy People Department.
- Good understanding of People processes/best practices and relevant legislation.
- A high level of confidentiality.
- Proven time management and prioritisation skills.
- Proven experience and ability to deliver excellent customer care and valuing diversity.
- Proven attention to detail and ability to work on a variety of tasks simultaneously.
- Understanding of UK right to work eligibility criteria.
- Good analytical skills.
- Experience of Microsoft packages specifically: MS Excel (Intermediate), MS Word (Intermediate).
People or L&D administration experience in a fast-paced People team.
Location: Hybrid - 2 days in Westminster. Tuesday in non-negotiable.
Working hours - 9am - 5pm.
High volume transactions, references, absence logging, DBS tracking. Good at data input and excel. Must be reliable.
Teams interview.