People Services Administrator

Phoenix are a provider of specialist schools and colleges as well as registered care homes for children and adults with learning disabilities, autism and social, emotional and mental health needs. The people we support are amongst some of the most vulnerable in society, so it's important we have the best dedicated and engaged team supporting them.
We are looking for a new People Services Administrator to join the Team.
This role is all about delivering amazing service to our customers, whether they be new team members joining Phoenix, existing team members, managers, or external contacts. You'll be working on initially supporting our Learning & Development Team, but the role could widen in the future to include the full People Services remit, including:
Posting job adverts, sifting applications, arranging interviews, issuing offer letters
Completing pre-employment checks including references, DBS, driving licence checks
Issuing contracts and variations to contracts of employment
Adhering to all new starter and leavers processes, including updating the HR system and other internal systems.
Arranging and booking training
Recording attendance at training
Creating, maintaining and archiving staff records
Processing employee benefits and ensuring team members know how to access and use our benefits
Completing basic reports, and ensuring that the data held within our systems is up to date and accurate at all times
Note taking in meetings
Ensuring Phoenix's people our compliant with regulatory expectations applicable to their employment, and escalating any concerns, non-compliance, or risk of non-compliance in order to protect the vulnerable people we support.
You'll be sending out official communications to our Team Members and Managers, so you'll need to have a flare for words as well as a good head for numbers. You'll need to be comfortable using systems and databases, as well as all Microsoft 365 Applications. Our organisation operates in highly regulated environments, so you'll need excellent attention to detail, and like to always ensure things are right first time.
The role would suit someone who has worked in a busy HR department before, but training and a supportive environment awaits anyone looking for their first role in a customer focused, and values driven team.
The role is full-time (although reduced hours would be considered) and based out of our Support Hub on Lower Moor Way in Tiverton. Our Admin Teams typically work a minimum of 3 days a week in the office, with some home working permitted.
Our industry leading benefits:
The below list of benefits are available to you from the start of your employment with us:
Pension
Blue Light Card
Employee Assistance Programme
Support gaining extra qualifications through our inhouse Learning and Development department along side industry leading experts
The below benefits are available after 12 months of employment:
Life Assurance (x2 of the basic salary)
Critical Illness Cover (x1 basic annual salary paid up front)
Medicash (Money back in your packet to cover a wide range of medical, health and wellbeing expenses of up to £880)
Private Healthcare (Cover provided by Axa)
Phoenix is committed to safeguarding children, young people, families and our team members at all times. Applicants must be willing to undergo an enhanced DBS check, child protection screening including checks with past employers and checks of online publicly available information.