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SalaryHave you worked in insurance and you’re looking to join a friendly and motivated team? Then this job is for you!
We’re looking for an Customer Service Administrator (Insurance) to join our highly successful client – a rapidly expanding and growing Insurance business in the heart of Plymouth city centre.
With over 700 clients and counting, they’re in need of someone to help take it to new heights and beyond!
Job details:
- Salary £22,000 - £25,000 p/a
- Full-Time, Monday – Friday 9:00-17:00- overtime can be discussed.
- Company Pension
- Hybrid/Flexible working
As the Customer Service Administrator (Insurance), you will be responsible for servicing your own dedicated book of clients/customers which will involve:
- Managing renewals, chasing invoices, and managing the collection of client payments
- Producing new quotes
- Upselling/cross selling additional products
- Midterm adjustments
- Generally handling any queries that come through from your dedicated client base in a quick and professional manner ensuring client satisfaction throughout.
Qualifications/Experience and Skills needed as the Customer Service Administrator(Insurance):
- Previous experience as an account handler or in a similar role within the insurance industry is essential.
- Excellent communication and interpersonal skills, with the ability to build strong client relationships.
- Proficient in using insurance software and CRM systems.
- High level of accuracy and attention to detail in all tasks.
- Relevant insurance certifications (e.g., CII) are advantageous.
Benefits of the Customer Service Administrator?
- Performance pay reviews every 6 months
- Flexible/Hybrid working
- Opportunities for career growth and professional development throughout
- A supportive and collaborative team culture – they always ensure you’re mentored and you’re the best you can be.
Interviews for the Client Administrator will be taking place as soon as possible – so if you’re interested get your CV in now in word format. Please contact Emma Hutchings at the Pertemps Plymouth branch for more information.
