People Systems Analyst

Salary: £28,119 to £35,000 per annum dependent upon experience

Contract Type: Permanent – Full Time

Security Level: BPSS

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role

We are looking for a People Systems Analyst to join our fast paced, diverse Human Resources function.

The People Systems Analyst is responsible for:

• Maintaining the day-to-day effectiveness of SuccessFactors modules
• Initial point of contact for SuccessFactors queries, issues and problems
• Maintenance of the core SuccessFactors configuration / structure to meet business needs

You will be responsible for supporting the configuration, maintenance, operation, and ongoing administration of our SAP SuccessFactors system. You will ensure that HR systems and related procedures adhere to organisational processes, policies, and guidelines.

Core Accountabilities

• Running routine and cyclical processes to ensure that effective day-to day operation of functionality within SuccessFactors modules
• Initial People System contact point for queries that cannot be resolved by *Tier 1 or *Tier 2 support, providing functional expertise, advice and guidance for stakeholders and resolution of problems / issues
• Escalating issues where necessary - internally within the People System team or externally to the Systems Integration Partner and/or SAP, tracking and driving tickets to resolution
• Daily monitoring of scheduled jobs from SuccessFactors, escalating any failures.
• Daily monitoring of Admin Alerts in SuccessFactors. Investigating and fixing errors
• Instructing People Advisors of corrections to be made to employee data
• Performing routine data imports to ensure integrity of People data and to reflect changes to HR policy or the outcome of implementation of routine HR processes
• Understand the business context to maintain the integrity of the hierarchical structure of SuccessFactors
• Liaise with Senior People Partners, HR Consultants and Finance to ensure the necessary information is provided to support organisational changes and enable timely data updates within SuccessFactors to support implementation
• Maintenance of the system foundation objects aligned to People policy or process changes and business reorganisation
• Understanding the workbooks for each SuccessFactors module and updating the workbooks where needed to reflect changes
• Participating in the bi-annual SF release management process. Includes reviewing release notes and attending SAP and System Integration partner webinars, performing regression testing, performing testing on new release items and preparing release communications for administrators and end-users
• Perform periodic change control reviews on the application, system and user role profiles (daily, weekly, monthly, quarterly), taking the required action in relation to the corresponding control
• Understand all HR Systems and infrastructure to ensure data management is secure and complies with data protection policies, including GDPR
• Supporting SF module experts (and leading where appropriate) in the People System continuous improvements - including requirements gathering, testing, documentation, and rollout to administrators and end-users

About You

To be considered for the role you must have:

• Experience in either administering or supporting a HR system (preferably SuccessFactors)

• Strong attention to detail
• Ability to prioritise and manage multiple requests and respond within appropriate timeframe
• Strong customer service focus and strong interpersonal and listening skills
• Good verbal and written communication skills
• MS PowerPoint, Word and Excel skills to Intermediate level minimum
• Inquisitive with an eye for detail, adept at reviewing data to spot anomalies and trends to help identify solutions
• Strong and reliable team member who contributes to both individual development goals and the team's strategic objectives
• Business Writing/Business Analyst experience and skills desirable - able to translate requirements and be a conduit between technical and non-technical colleagues

What Can We Offer You?

We are looking for a People Systems Analyst to help with both BAU and project tasks. This is an opportunity to learn SuccessFactors without the need for prior experience (although SF experience would be a bonus!).

We use most of the SuccessFactors modules: Employee Central, Learning, Performance and Goal Management, Onboarding, Recruitment and we are in the process of implementing Compensation.

With a growing team and a huge amount of systems work upcoming this is a fast-paced, exciting additional role within a close-knit team where your development will be supported.

Additional Information

This role will require pre-employment checks to Baseline Personnel Security Standard.  For this you must have the right to work in the UK.

If you do not meet this requirement, we will not be able to accept your application.

For more information on BPSS clearance please visit - BPSS clearance

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Working With Us
 

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!
 

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.
 

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance.
 

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.
Our Values
 

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here

Closing Date: Friday 26th January 2024
Interview Date: Tuesday 30th/Wednesday 31st January or W/C Monday 5th February 2024

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

No recruitment agencies please.