Company

StagecoachSee more

addressAddressManchester, Greater Manchester
salary SalaryFull-time
CategoryHuman Resources

Job description

Salary

Competitive salary to be discussed at interview

Stagecoach is part of the fabric of daily life in the UK and we are proud to have served communities across the UK for more than 40 years. We connect people with jobs, bring customers to high streets, help young people access education and build new skills, and draw families, friends, and communities together.

Our plan starts with steps to improve the sustainability of our own business and is led by our strategy; Driving Net Zero: Better Places to Live and Work . The strategy is our long-term vision to make a difference for our planet, the people we employ, the communities we serve, and the health and wellbeing of us all. By focussing on embedding wider benefits to our planet, our communities, our customers and our employees. We will:

  • Help the country on its journey to net zero and protect our natural resources
  • Make our business safer for our employees, our customers and
  • others
  • Give back and play our part in delivering more sustainable
  • communities.
  • Support happy and engaged people in our workforce.
  • Embed sustainability in our business and measure our
  • performance.

Principal Accountabilities

  • Liaise with the Commercial Director on analysis of daily traffic and performance reports to improve on-the-road performance.
  • Analyse and investigate bus network trends using historic performance data provided by TfGM
  • 's AVL system and direct feedback.
  • Accountable: identification of trends and poor performance
  • Work with Performance Analyst who will remotely and objectively assess current performance, identifying areas for improvement.
  • Develop initiatives to improve all aspects of service delivery, including punctuality
  • Be responsible for the development and improvement plans, preparation of performance reports and implementation of plans to mitigate events.
  • Reporting to the Head of Service Delivery, assist, contribute to all Performance Review meetings.

Key competencies:

  • Planning, organising, and problem solving.
  • A clear, positive, enthusiastic, and effective communicator (verbal and written)
  • An excellent eye for detail
  • Well organised individual, who is flexible, plans ahead and manages time effectively.
  • Proven ability to deliver quality work.
  • Approachable, pleasant, and confident, with a calm and methodical approach

Rewards

  • 25 days annual holiday
  • Contributory pension scheme
  • Discount scheme for major retailers
  • Free bus travel for you and a family member

Stagecoach workplace culture is one where everyone can be themselves and where all the differences our people bring to the business are celebrated. We welcome applications from all, irrespective of background, gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation or age.

Location:

Stagecoach Manchester Head Office Hyde Road, Ardwick Manchester M12 6JS
Refer code: 3138058. Stagecoach - The previous day - 2024-04-05 05:40

Stagecoach

Manchester, Greater Manchester
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