Performance Officer - Housing

Vacancy Information

Hourly rate of pay: £20.41 - £22.74

Days and Hours of Work:
Monday - Friday, 09:00-17:00
Working days are negotiable, starting and finishing times are flexible, and flexi time is applicable.
To start asap.

An exciting opportunity has arisen in our Service Development Team.  We're looking for an enthusiastic customer-focussed person to join our team and contribute to providing an excellent Housing service to our tenants and customers. You will be required to manage an effective performance management and self-assessment framework for the Community Housing and housing related services and embed a performance management culture. Effective performance management is key to good Housing Service delivery.  This role is vital in ensuring we make accurate and timely performance returns to the Scottish Housing Regulator, the Scottish Government and Scotland's Housing Network as well as monitoring our own performance to continually improve the service we provide.

Home Working Consideration
Applications for homeworking or hybrid working will be considered for this post, subject to a trial period and in accordance with East Lothian Council’s Home Working and Worksmart Policies which can be found here. Home or Hybrid working options can be discussed with candidates invited for interview. All applicants must live in the UK and will be expected to attend Council offices from time to time as required.

Job Details

To introduce and manage an effective performance management and self-assessment framework for the Community Housing and Property Management’s housing related services within the Division.

To embed a performance management culture within the Division.

To monitor performance against operational targets.

To assist in the analysis of performance management information and help identify solutions for continuous improvement. 

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Degree level qualification in Housing or suitable relevant alternative and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
As the duties of this role require you to effectively travel to successfully undertake the full remit of the role, you must hold a current driving licence and have access to a vehicle.*
(*Where a disability precludes you from obtaining a driving licence, ELC will take into account its responsibility to make reasonable adjustments to allow for your disability.)

Disclosure
The preferred candidate for this position may be subject to a Basic Disclosure provided by Disclosure Scotland prior to a formal offer of employment being made by East Lothian Council.

Please note:
If a Disclosure check is required and you have spent more than 3 months working or living outwith the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on recruitment@eastlothian.gov.uk

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form.