Personal Assistant To People Partnering Director, Consumer Relationships

End Date
Thursday 25 January 2024
Salary Range
£0 - £0
We support agile working - click here for more information on agile working options.
Agile Working Options
Hybrid Working
Job Description Summary
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Job Description
JOB TITLE: Personal Assistant to People Partnering Director, Consumer Relationships
LOCATION: : Bristol, Halifax, Leeds or Edinburgh
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in an office site
About this opportunity
At Lloyds Banking Group we have a clear purpose: to help Britain prosper, creating a more sustainable and inclusive future for people and businesses - shaping finance as a force for good. A major part of the Group’s growth strategy is to deepen customer relationships through personalised experience and outstanding customer service. Our Consumer Relationships (CR) business unit has over 30,000 colleagues who do this through ensuring we are ready to serve customers through the channels they choose, with products to support their needs.
Operating as part of the People & Places (P&P) leadership team, the People Partnering Director leads a team of c35 who partner Consumer Relationships, leading in the design & implementation of people plans, ensuring they are aligned to business strategies, and apply their expertise, to support senior leaders on the propositions and products from across the People & Places function.
Your role will cover;
As part of the team, you'll provide PA support to ensure the effective running of the Directors’ working days, including diary, travel, email management and other key tasks.

• Proactively manage the diary of the People Director to achieve optimum time efficiency, whilst planning and prioritising a fast-paced dynamic schedule and producing comprehensive information to support all appointments.
  
• Working at quick pace to rearrange diaries where needed, consulting with the People Director to update them on any changes.
  
• Answer incoming queries, ascertaining their nature and importance, and resolving a range of enquiries.
  
• Playing a key role in the delivery of team events and supporting culture build activities.
  
• Gather and provide information on a wide range of topics, including material for various committees.
  
• Minute taking at key meetings as required.
  
• Lead the smooth day to day running of operational activities e.g., Workday incl. holiday planner, structure charts, reporting and key records etc.
  
• Administer HR processes with the utmost sensitivity and discretion.
  
• Manage travel requirements, Valued awards, expenses, IT approvals, and other support activities.
  
• Engage with senior colleagues in the team and outside, clarifying requirements to support business decisions.
  
• Arrange meetings with external parties.
  

About us
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What you’ll need

• Experience working as a Personal Assistant.
  
• Strong people skills, with the ability to build effective relationships with offices up to Group Executive Committee (GEC) level.
  
• Comfortable acting in a fast-paced environment and prioritising when faced with different, sometimes conflicting, demands.
  
• Proactive in ensuring the team runs effectively and suggesting areas of improvement.
  
• Effective communication, planning and organisational skills and attention to detail.
  
• Sensitivity and tact.
  
• Strong commitment to maintaining confidentiality.
  
• Good Microsoft Office skills.
  

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
  
• An annual bonus award, subject to Group performance
  
• Share schemes including free shares
  
• Benefits you can adapt to your lifestyle, such as discounted shopping
  
• 24 days’ holiday, with bank holidays on top
  
• A range of wellbeing initiatives and generous parental leave policies.
  

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.