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Salary Planner
Food Alert Office/Flexible Remote.
Hours of work 7.5hrs daily ranging between 7-30am and 6-30pm
Reporting to Planning Manager
Purpose of the role
• To coordinate and plan consultant diaries
• To manage and co-ordinate Group client audit scheduling
Key duties, responsibilities and objectives
• To manage designated Consultant diaries.
• Booking audits, whether announced or unannounced to the client in designated Consultant diaries, ensuring that billable targets are consistently achieved.
• Booking of set-up visits and/or other reactive visits to client premises such as AFP investigations, consultancy support etc.
• Co-ordinating the management of group client audit scheduling, ensuring that all audits are booked within agreed calendar dates.
• Amending or adjusting diary entries as and when required to meet Client or Consultant requirements.
• Developing a good working relationship with designated Consultants and liaising with them to ensure that diaries are appropriately and suitably managed.
• Advising the Planning Manager/Operations Director of any no-show or no-access events for their dedicated Consultants.
• Working as a team player within the Planning Team, assisting other members of the team on an as-and-when-required basis, including providing cover for other Planning Team members during periods of annual leave/sickness.
• Monitoring the Planning Inbox and responding to client queries within a timely manner as detailed in Planning Procedures.
• Following Planning Team operational procedures at all times.
Responsible for
• Management of relationships with designated Consultants
• Management of designated Consultant diaries
• Booking of audits, set-up visits, consultancy sessions any other client site visits
• Liaising with group clients and managing audit schedules
Person Specification
Experience
Working in scheduling/planning role, preferably within the catering and hospitality environment
Personal Competencies
• A strong customer focus and excellent relationship-building skills
• Strong process analysis skills, with a focus on optimising service provision.
• Excellent interpersonal skills.
• Strength of character and the ability to achieve positive change.
• Ability to work as part of a team
• Willingness to learn and develop
Specific Knowledge
• Proficient in the use of MS Office applications
• Knowledge of the food safety and health and safety environment,
• Health & safety related qualifications are beneficial
Hit Apply now to forward your CV.
