Plumber

Location:London Zoo

Salary: £40,000

Hours: Monday - Friday 40 HPW

As the Maintenance Plumber, you will work closely with the Site Manager and Helpdesk Co-ordinator. You will be responsible for the timely and accurate complete of the relevant PPM tasks allocated to you,

Key duties:

• Carrying out PPM’s including but not limited to:
• Low Usage Water Flushing
• Tap Temperatures
• Shower Descale
• Water Meter reads
• To inspect the condition of services and proactively deal with call outs/repairs as required and/or requested by management.
• To attend emergencies, inside and outside of normal working hours (following probation period and when on on-call rota).
• Keep and maintain all company issued tools in a safe and working condition.
• To carry out activities such as, but not limited to, dealing with blocked drains, toilets, leaking taps, replacement toilet seats and flushes.
• Ensuring records for tasks are completed and tasks and hours updated on the CAFM system using PDA technology
• Raising non-compliances found relating to tasks;
• Assisting other trades as/when required;
• Any other reasonable duties as required.

Knowledge and Experience:

Vocational and Technical Skills

Essential

Trade Skill

Awareness / knowledge of Health & Safety issues

Desirable

PASMA and IPAF training would be desirable, but training can be given.

Experience

The job holder will be required to have experience within building, maintenance and construction working practices and procedures, especially matters concerning Health & Safety.

Interpersonal Skills

When dealing with client personnel and at all levels, the job holder must use tact and diplomacy in order to get co-operation from client personnel and when dealing with visitors.

Responsibility

Human Resource Management

The job holder is responsible for checking on the quality of their work and supervising less experienced staff when required.

Physical Resource Management

• The job holder is responsible for the care of tools, plant and machinery, whilst in their use, whether the property belongs to the client or Pareto.

• Confidentiality is required on all matters that are attaining to Pareto and the client.

• The quality of the post holder’s work can have an indirect effect on animal care e.g. quality of work within animal enclosures.

Communication

Communication is oral / written and mostly internal with the site manager and client’s staff. Communication is generally straight forward. From time to time the job holder will liaise with contractors working inside of the client’s sites or areas of responsibility, and at times with visitors.

Liaison

The client’s image can be affected by the job holder’s dealings with visitors and the media. While in dealings with the client’s personnel at all levels, the clients costs and operational efficiency are influenced, the post holder also has a requirement to liaise with inspectors and governing bodies that may come to the clients sites or areas of responsibility.

Mental Demands

Judgement and Decision Making

Work is allocated to the job holder who, in most cases, decides how to tackle it, sometimes with the help of specifications and drawings. There is consultation within the team regarding the work plan. From time to time the job holder is requested to change work priorities. Routine decisions are made daily, based either on personal experience, own initiative or following discussions with the clients appointed contact.

Original thought and problem solving

Many tasks involve original thought. Common problems arising are usually technical in nature and are solved independently using past experience and knowledge and sometimes there is a need for design. On occasion, help will be sought from the Site Manager or Clients appointed contact regarding unusual problems.

Concentration

There is a need to be alert at all times, but a particularly high level of concentration is required when working on machinery and specific detail needs to be paid to Health & Safety guidelines.

The client’s unique environment requires extra concentration and due diligence to Health and Safety and locking procedures especially with regard to working in or around any animal enclosure. On occasion during an emergency, a lone working environment may exist and due diligence to lone working procedures must be always adhered to.

Flexibility

Tasks cover a wide range of activities. The number of interruptions daily is very variable. These are always from internal sources, usually the Site Manager or other Pareto staff. Depending on priorities, the job holder will either respond immediately or deal with the matter at a later date. The post holder may be asked to carry out tasks outside of their general duties.

Working Conditions

The job holder is required to work in a variety of conditions these may be outside, in the presence of animals and adverse weather conditions the post holder is also exposed to dirt (in animal houses and drains), personal risk (especially with machines), noise (eg machinery) and pollution (eg. dust).