Practice Assistant

Are you ready to make your mark as part of our Administration Services Team? Then you’ve come to the right place. At White & Case, we’ll support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one. 

This role involves delivering exemplary workflow management and organisational support to principals within the group/Firm, while also fulfilling all responsibilities of a Practice Assistant. 

The position requires a keen understanding of client needs, with dedication to providing exceptional service, and adaptability in assisting both principals and team members. As such, we this role requires a proactive approach to enhancing processes and meeting client/colleague expectations to contribute to the overall success of the group/Firm.

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. Our long history as an international firm means we are perfectly placed to help our clients resolve their most complex legal challenges wherever they may be.
With lawyers and staff operating from more than 47 locations, working in virtually every country of the world, we have invested heavily in building a high-quality full-service practice competing at the top of the market. We are distinguished by our on-the-ground presence in the world’s key financial markets and our strengths in handling complex cross-border work.
It’s not just about our global network of offices and shared services centers; it’s the global interconnectedness of the Firm that our people, and our clients, value most. We work well together across geographic and practice boundaries. It’s one of the reasons we attract and retain cross-border work. And why we attract a diverse group of people.
Our lawyers are globally minded, enterprising, collaborative and committed to excellence. Diversity is a core value of our Firm and it has been recognized with numerous awards and top rankings around the world. Our people represent 90 nationalities and speak 80 languages.

Key Responsibilities

Administration 

• Coordinate diaries, meetings, and travel arrangements efficiently
• Manage administrative tasks such as organising printing, couriers, and file management
• Assist with marketing efforts, including pitch and presentation preparation for lawyers

Communication

• Handle telephone queries, emails, and post promptly, directing client-related correspondence to the appropriate staff and ensuring timely responses
• Coordinate with business support departments on behalf of lawyers and communicate any planned absences to relevant parties
• Manage client relationships by maintaining client information, addressing basic queries, and organising client meetings

Documentation

• Oversee document production and review work from the Document Services team for accuracy before forwarding to lawyers, with proficiency in Word for urgent edits
• Draft correspondence and emails efficiently
• Utilise PowerPoint for presentation edits and Excel for spreadsheet creation and maintenance

Financial

• Aid lawyers in accurately recording their time daily and entering it into the system
• Support lawyers in the billing and credit control process by collaborating with accounts to generate standard financial and time reports
• Facilitate financial transactions such as requesting cheques, bank transfers, and depositing received funds

Team Player

In addition to providing support to the fee-earners to whom they report, a Practice Assistant will also aid their immediate colleagues in the department and, where practical, other departments. 

Team duties will therefore include:

• Providing support to colleagues when available or as needed
• Collaborating with department members and other departments effectively
• Fulfilling additional duties as requested by Lawyers, Admin Services Manager, or senior staff

Qualifications and skills

The Practice Assistant will have a responsibility to ensure that their skill set is up to date and that they are familiar with the firm’s departments, key personnel, clients, internal systems, and procedures. This will ensure that the Practice Assistant is able to carry out the role effectively and, where appropriate, discuss any training requirements with the Admin Services Manager.

• In addition to this, they should have/be:
• Accurate typing speed of approximately 60 words per minute
• Proficient in Microsoft Office Suite, research tools, and other firm-specific systems
• Strong organisational, coordination, and communication skills
• A Levels or equivalent, Secretarial qualification, MOS certification (desirable)
• Excellent telephone etiquette and system knowledge
• Detail-oriented, flexible, proactive, and demonstrable initiative 
• Ability to perform under pressure, meet deadlines, and maintain a positive and solution-oriented attitude

What We Offer

When you join us, you’ll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices. We live by our values—to be pioneering, united and human—and we believe that you’ll experience them from your first day. We will give you the support and development opportunities that will help you achieve your potential.

We believe that consistent high performance merits reward and support. Our compensation package reflects your calibre as a Practice Assistant professional, and our benefits are designed to support your changing needs and priorities across different life stages.

About White & Case

We are a global law firm with longstanding offices in the markets that matter today. Our on-the-ground experience, our cross-border integration, and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many.

Location and Reporting

This role is based in London, and reports into the Admin Services Manager.

Our standard office hours are 09:30-18:00, with a current requirement for 3 days in the office per week.

Firm Benefits

We offer a flexible range of benefits, services and programmes designed to help support your lifestyle requirements. Some of the benefits currently available include:

• Private medical insurance
• Pension plan with matched employer contribution up to 7.5%
• Yearly wellbeing fund
• Income protection
• Holiday purchase
• Life insurance
• Critical Illness insurance
• Private GP services
• Travel insurance
• Dental coverage
• Cycle to work
• Holiday purchase (available during annual enrolment)

Equal Opportunity Statement

White & Case is committed to creating a diverse and inclusive workplace. It is our Firm’s policy to recruit, employ, train, compensate, and promote without regard to race, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

If you require assistance and/or accommodation to participate in our application and/or interview process, please email the recruiting contact listed for the relevant position. We are a Disability Confident (Committed) Employer. We will be happy to work with you.

Note to recruitment agencies: Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes. All agencies must sign White & Case terms of business, which are office specific. Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.

Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions. If you have any questions, please contact the London Recruitment team. 

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