Process Administrator

• Location: Felixstowe
• Job Type: Full-time, 6 month contract
• Salary: £25,000 to £28,000 (top end salary must have logistics experience)

Join a dynamic team at the forefront of global trade facilitation! Our company is a leading full-service customs partner in Europe, renowned for our commitment to quality, compliance, and digital innovation. With a network of over 1900 dedicated customs specialists, they unite daily to simplify customs complexities for businesses worldwide. They're not just about declarations; they are about delivering comprehensive solutions that include consultancy, gas measurements, and fiscal representation, ensuring goods move through supply chains and across borders seamlessly. Our investment in technology and continuous specialist training reflects our dedication to excellence and our Authorized Economic Operator (AEO) status. Be part of a company that empowers international trade with expertise and cutting-edge digital solutions. Embrace the opportunity to grow with us and make an impact in a fast-paced industry where every day presents a new challenge and a chance to excel.

We are looking for a meticulous Customs Process Administrator to oversee the smooth processing of SCDP Supplementary Declarations for our customers on a month-to-month basis. This role is crucial for maintaining compliance with HMRC rules and ensuring the integrity of customs authorisation. The ideal candidate will have a keen eye for detail, a strong understanding of customs processes, and the ability to work both independently and as part of a team.

• Accurate input of Entry Headers, Charges, and Invoice details, ensuring HMRC compliance standards are met.
• Cross-referencing of shipments with customer-provided information.
• Processing various Customs processes such as Homeuse, IP, and Bonded Warehousing.
• Collating and uploading documentation to customer SharePoint accurately.
• Building strong relationships with team members and customer operational contacts.
• Maintaining and improving knowledge of Customs Processes and Procedures.
• Inputting shipment details to create Supplementary Declarations and resolving any CDS errors.
• Completing Month End checks for the Final Supplementary Declaration.
• Merging and uploading documents to customer SharePoint and maintaining accurate logs.

• A good level of numeracy and literacy.
• 2+ years of experience in a similar role.
• Proficiency in ASM Sequoia software, CHIEF, CDS (desired but not essential) 
• Data entry skills - Advanced Excel 
• Strong communication and interpersonal skills.
• Excellent organisational and multitasking abilities.
• Detail-oriented with a commitment to accuracy.
• Ability to work independently and as part of a team.
• A customer-focused mindset with a dedication to providing exceptional service.
• Proactive and confident in completing personal goals.

• Competitive salary.
• Smart, business-casual dress code in the office.
• Supportive team environment.
• Opportunities for continuous learning and improvement.
• Working in line with a company that values accountability, quality, integrity, and teamwork.

To apply for the Customs Process Administrator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.