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Form of workJoin a digital first bank that’s powered by people.
Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world.
You’ll have an impact on bringing digital-first banking to our customers by defining the future state architecture vision and strategies for our Global Businesses and Global Functions.
You’ll be developing business, data, software, and integration architecture standards to manage processes, systems, and technology complexity across the HSBC Group. Through dynamic, agile collaboration you’ll work closely with business partners to translate their requirements into integrated solutions that can be deployed globally using consistent service patterns for ease of deployment, support, and enhancement.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
Global Operations and Automation (GO&A) exist ‘To enable HSBC with Bank wide process transformation capabilities through resilient and scalable intelligent automation technology and services. The team are truly global: developing and delivering change across all key markets supported by HSBC with a host of leading technologies. They provide technology ownership of several hundred applications that are integral to the successful support to HSBC Global Operations. Transformational change remains primary across the current book of work, delivering products and capabilities to enable faster and more streamlined services to customers of the global businesses and functions.
The Process and Business Intelligence Outcome Lead job has accountability for end-to-end delivery of a discrete set of Technology Services within the Business Intelligence and Analytics areas and will have control over end-to-end Technology services for one or more Products/Customer Journeys/Applications and plays a key role in defining the GB/GF Technology Strategy.
In this role you will:
- Ensures alignment of the Technology roadmap and strategy with the agreed Outcome OKRs e.g organisation design, location strategy, process optimisation and technology governance.
- Is accountable for end-to-end technology outcome delivery, managing creation and deployment of technology solutions for customers.
- Tracks and communicates feasibility of delivery within Outcome Streams, supporting investment cases, hypothesis testing, and analysing demand from Outcome Streams.
- Assesses feasibility of existing solutions’ replication and generate appropriate solution proposal, assess feasibility of delivery for proposed solutions and the readiness to build them to support prioritisation of backlog.
· Work with Head of Software Engineering, Architects, Product Transformation Leads and Platform Leads to drive the agenda of solution pattern evolvement and enabler roadmap development.
